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Entries for March, 2010

Meet Tropo at CloudCamp Vancouver

Tropo will be at Cloud Camp Vancouver this Saturday talking cloud communications APIs. We’re sponsoring the event and Adam Kalsey will be there, participating in sessions and showing off Tropo’s services for voice, IM, and SMS in the cloud. If you’re in the Vancouver area and interested in cloud computing, come on by this free [...]

New Xtras* Video IP/3G addon released!

We are please to unveil our new Xtras* Video IP/3G addon packages of VXI* VoiceXML browser 4.4 for Asterisk. These revolutionary components converts an Asterisk’s server into an advanced Video IVR (IVVR) platform powered by VoiceXML 2.0 . Up to day, video IP/3G packages were only available for production platforms to allow 3G-324m and SIP [...]

Does your cloud provider offer SIP for full interop?

What is SIP and why do I care? Tropo sits in Voxeo’s live communications cloud; an environment specifically designed for real-time voice, instant messaging and SMS applications. On the voice side, a key feature of the Tropo platform is its extensive support for SIP. The Session Initiation Protocol is a Voice over IP (VoIP) technology [...]

Fifth working draft of VoiceXML 3.0 spec now available

The W3C Voice Browser Working Group recently released the fifth working draft of the VoiceXML 3.0 specification at: http://www.w3.org/TR/2010/WD-voicexml30-20100304/ This newest draft made the following changes: Added V2 Convenience Syntax appendix, referenced from convenience syntax section.. Updated Core concepts (sections 4.1 and 4.2) Added section stub for the Subdialog Module Added Disconnect Module Added Connection [...]

splunk>live Orlando!

2010 will be held this Wednesday March 10, 2010 at the Sheraton Safari Hotel and Suites in sunny Orlando, Florida (where Voxeo headquarters is also located).  Splunk lets you search and analyze all your IT infrastructure data from one place in real time. With Splunk, you can troubleshoot application outages, investigate security incidents and more [...]

Case Study: In the cloud or on premise… how hybrid IVR helps Harris Computer Systems serve utilities large and small

A hybrid IVR platform is one that is available as a hosted/cloud-based solution and as an on-premise deployment. Just to be clear, we are not simply talking about two distinct offerings delivered by a single vendor. We mean one platform – offered two ways.   Benefits include the ability to migrate between deployment models at any time [...]

New VXI* VoiceXML browser 4.4 released!

The final VXI* VoiceXML browser 4.4  ref. 2010-03-05 32bit and 64bit is now released. This new release is suitable for production platforms running with all lastest Asterisk 1.4 and 1.6 kernels (both Asterisk’s packages are available for download too). Like our previous release, VXI* 4.4 has been built to run over Asterisk EC2 or Xen [...]

Roger Ebert’s new voice

Text to speech engines have long been used to allow those who cannot talk to communicate verbally. Film critic Roger Ebert, who lost his lower jaw and his voice to cancer, has taken it a step further by creating a TTS voice that sounds like him. Using the hundreds of hours of archived film clips [...]

Create an Audio, SMS and Instant Message Resume with Tropo Scripting

Getting noticed in the job market today gives you an edge. One edge is to create an audio resume that you may give out to show your developer prowess. Using the Tropo multi-channel capabilities, you may then allow that resume to interact with your perspective employer via SMS or even Instant Message. Whats more, using [...]

Want to learn about SIP? Come to my SIP Tutorial at VoiceCon March 22

Want to learn about the Session Initiation Protocol (SIP)? Would you like to understand how the SIP protocol works and why it is the dominant open standard for communication today? Want to understand the challenges SIP faces and what’s being done to overcome them? If so… and if you will be attending VoiceCon in Orlando, [...]