Alcatel-Lucent: Genesys introduces next generation Genesys Voice Platform 8, software to improve the customer experience by integrating self- and assisted service
Aug.21, 2008 in
...supports mature open-standards of voice self-service platform It supports virtually all key open standards and critical applications including VXML, CCXML, SIP, VoIP, IP PBXs, gateways and softswitches, virtual hold technology, video applications, security and voice biometrics, and open compatibility ...
Originally from TMCnet.com RSS Service: vxml

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