Archive of Feb 18 Unified Self-Service/Multi-Channel Webinar now available
Feb.23, 2010 in
If you missed our free webinar last week about “Multi-Channel Customer Care: A Survey of Consumer Preferences” you can now view and listen to the webinar either at this URL:
http://www.brighttalk.com/webcasts/8656/playOr through the embedded player here:
The list of resources I reference in the webinar can be found at:
We have several other webinars and resources about Unified Self-Service that will be made available in the weeks and months ahead… please stay tuned for more!
Originally from Voxeo Blogs
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