Join our Developer Jam Session with the topic “Serving the social customer: Scaling your support for Twitter, Facebook and more..”, scheduled for November 30, 2010, 8:00 AM US Pacific, 11:00 AM US Eastern, 5:00 PM Central European time.

Dan York, Director Conversations at Voxeo, will  show you how Voxeo’s tools and platforms can help you scale your usage of social channels. You will learn how to monitor a Twitter account and take action on incoming messages or mentions. You will see how to send urgent notifications via SMS or voice based on certain keywords that appear in tweets. You will learn how you can craft appropriate automatic responses based on what customers send via Twitter. You will see how an automated app can assist the person monitoring a Twitter account in collecting information to provide a response.

And a lot more…

Bring your questions, join the conversation and learn how you can get started NOW with engaging your customers in social networks.

REGISTER TODAY

Originally from Voxeo Blogs