As I mentioned last week, I was part of a webinar panel on Wednesday looking at questions like:

Would you like to learn how to use analytics and business intelligence to create a better experience for your customers? As you move into multi-channel communication across voice, SMS, IM and more, would you like to have your analytics work across all those channels?

While the event itself is now over, you can still register and view the archive of the webinar. I’ve also made the slides available in our SlideShare account… although since I’ve done them in the minimalist style I prefer, your best bet may be to listen to the recording:

You are also welcome to go to view our analytics data sheet or

download a free copy of VoiceObjects

to take our analytics for a spin!

Originally from Voxeo Blogs