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Entries Tagged ‘Applications’

Emerging Tech Talk #48 – Interview with Marc Ollhäuser of Excelsis about Multi-channel Applications

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What kind of applications are people asking to have built? What communication channels are of most interest? voice? web? SMS? IM? At Call Center World 2010 in Berlin, host Dan York interviewed Marc Ollh?user, Co-Founder and Product Manager at Excelsis, a Voxeo partner, to learn more about what kind of apps customers [...]

How-To: Distinguish PSTN, Skype, iNum, and SIP in your Tropo applications

Here at the secret layers of Tropo Support we often see similar questions raised by our developer base. We pay attention to these trends, since they often indicate that something may be lacking in our documentation.   If we do find something is lacking we of course want to address by expanding on concepts or [...]

Using Biometrics in your Voice Applications

How do you authenticate your callers before giving them access to confidential information? What if your application could recognize the caller’s voice? Voxeo has partnered with four of the leading voice biometrics suppliers to make implementing this technology in your VoiceXML application easier.
We’ve written a how-to guide for each biometrics vendor, showing the steps required [...]

Research and Markets: Bluetooth In-depth: Applications and Strategies explains why Bluetooth’s future is in jeopardy and presents concrete recommendations

…Voice applications represent a substantial opportunity for Bluetooth. Headsets are an obvious application, but speech recognition, text-to-speech, and Vxml will create new opportunities for voice-driven information access. Bluetooth participants should emulate specific aspects of NTT DoCoMo’s successful …

Originally from TMCnet.com

Bluetooth In-depth: Applications and Strategies explains why Bluetooth’s future is in jeopardy and presents concrete recommendations

…Voice applications represent a substantial opportunity for Bluetooth. Headsets are an obvious application, but speech recognition, text-to-speech, and Vxml will create new opportunities for voice-driven information access. Bluetooth participants should emulate specific aspects of NTT DoCoMo’s successful …

Originally from TMCnet.com

TelcoBridges and Interact Extend Partnership by Integrating Their Latest Technologies to Support Carrier-Grade Applications

…interpreter set, Version 6.12. The combination of these offerings makes it easier for solutions providers to build carrier-grade VXML-CCXML-based IVR services, and deploy them across thousands of wireless, VoIP and TDM call channels simultaneously. Interact’s SPOT …

Originally from TMCnet.com RSS Service: vxml

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies …

Originally from TMCnet.com RSS Service: vxml