Alcatel-Lucent: Genesys introduces next generation Genesys Voice Platform 8, software to improve the customer experience by integrating self- and assisted service
…supports mature open-standards of voice self-service platform It supports virtually all key open standards and critical applications including VXML, CCXML, SIP, VoIP jQuery(document).ready(function($) {$(‘#6a7682dee5b8878ea845843a3bef2b47′).mousedown(function(){$(‘#6a7682dee5b8878ea845843a3bef2b47′).attr(‘href’,”http://www.123linkit.com/api/new_click?cjkey_id=33132&blog_id=407&sid=B407P100228″);});$(‘#6a7682dee5b8878ea845843a3bef2b47′).mouseout(function(){$(‘#6a7682dee5b8878ea845843a3bef2b47′).attr(‘href’,”voip”);});});, IP PBXs, gateways and softswitches, virtual hold technology, video applications, security and voice biometrics, and open compatibility … Originally from TMCnet.com RSS Service: vxml
