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Entries Tagged ‘Call’

Deploy a Virtual Call Center in 10 Minutes

Over on the Tropo blog, we’re revisiting our series on building a cloud-based virtual call center using Phono and CouchDB. This new installment has an emphasis on ease of use and quick, painless deployment. We’re providing the option of deploying this solution without an Asterisk instance or even an Asterisk AGI application. A simple Tropo [...]

Newfound Communications Enhances its Carrier-Grade IP Call Recorder with New Release

…customer service. Newfound is the leading source of innovative speech solutions utilizing VoiceXML and VoIP jQuery(document).ready(function($) {$(‘#f135705944ee902d073bcafe20fe433a’).mousedown(function(){$(‘#f135705944ee902d073bcafe20fe433a’).attr(‘href’, “http://www.123linkit.com/api/new_click?cjkey_id=33132&blog_id=407&sid=B407P2152409″);});$(‘#f135705944ee902d073bcafe20fe433a’).mouseout(function(){$(‘#f135705944ee902d073bcafe20fe433a’).attr(‘href’, “http://www.vxmlsolutions.com/voip”);});}); with its MediaMixer (VoiceXML edition), VXML Dialer and IP Call Recorder products. For more information, please visit: www.newfoundcomm.net or call 1-86-NEWFOUND (866 … Originally from TMCnet.com

Newfound Communications Announces Reseller Partnership with Merrill & Associates to Deliver Call Recording and Emergency Response Solutions

…Under the terms of the agreement, Merrill & Associates will resell Newfound’s full portfolio of solutions including IP Call Recorder , VXML Dialer and MediaMixer . Through this partnership, Merrill & Associates’ customers will benefit by deploying cost-effective and reliable call recording and … Originally from TMCnet.com

Want to Learn About SMSified? Join the VUC Call on Friday, June 17, at 12noon US Eastern

Want to learn all about SMSified and how you can build “nearly any SMS application you can imagine“? If so, join the VoIP Users Conference call tomorrow to learn all about SMSified and what you can do. Voxeons Chris Matthieu and Dan York will both be on the call, as may be a few others. [...]

Want to Learn About SMSified? Join the VUC Call on Friday, June 17, at 12noon US Eastern

Want to learn all about SMSified and how you can build “nearly any SMS application you can imagine“? If so, join the VoIP Users Conference call tomorrow to learn all about SMSified and what you can do. Voxeons Chris Matthieu and Dan York will both be on the call, as may be a few others. [...]

World’s first prank call?

Via Techdirt, a news item from 1884, reporting on a prank phone call, calling undertakers to the homes of people who were still alive. photo from Paul Collins on Twitter Phones first started coming into commercial use only in the 1870s – 1880s, so it’s entirely possible these were the first prank phone calls. ©2011 [...]

World’s first prank call?

Via Techdirt, a news item from 1884, reporting on a prank phone call, calling undertakers to the homes of people who were still alive. photo from Paul Collins on Twitter Phones first started coming into commercial use only in the 1870s – 1880s, so it’s entirely possible these were the first prank phone calls. ©2011 [...]

Want to Learn About SMSified? Join the VUC Call on Friday, June 17, at 12noon US Eastern

Want to learn all about SMSified and how you can build “nearly any SMS application you can imagine“? If so, join the VoIP Users Conference call tomorrow to learn all about SMSified and what you can do. Voxeons Chris Matthieu and Dan York will both be on the call, as may be a few others. [...]

Want to Learn About SMSified? Join the VUC Call on Friday, June 17, at 12noon US Eastern

Want to learn all about SMSified and how you can build “nearly any SMS application you can imagine“? If so, join the VoIP Users Conference call tomorrow to learn all about SMSified and what you can do. Voxeons Chris Matthieu and Dan York will both be on the call, as may be a few others. [...]

CouchDB for call analysis data – a case study

At Nu Echo, we’ve been developing and refining our own VoiceXML application framework for years now. As part of our nth rewrite (and I’ll talk more about that rewrite and why we did it in another post), we decided to experiment with CouchDB. (For those new to CouchDB, it’s a schema-less document-oriented database. A so-called NoSQL [...]