VXML Solutions

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Entries Tagged ‘Call’

CouchDB for call analysis data – a case study

At Nu Echo, we’ve been developing and refining our own VoiceXML application framework for years now. As part of our nth rewrite (and I’ll talk more about that rewrite and why we did it in another post), we decided to experiment with CouchDB. (For those new to CouchDB, it’s a schema-less document-oriented database. A so-called NoSQL [...]

Building a full-featured conference call application with Tropo and PHP

Tropo’s conference function makes it easy for you to join multiple callers onto a single call together. One line of code and you have a conference call… <?php conference(‘someid’); ?> That’s it. A basic conference line. Use that as your application and everyone calling into your number will be joined into a single conference call. [...]

Tropo Powered Virtual Call Center in 10 Minutes

A few months ago, my colleague Dave Hoff and I blogged about a CouchDB based solution to enable a virtual call center powered by Phono – the jQuery extension that lets you build telephone and instant messaging clients inside a web browser. That series had a fairly heavy emphasis on the use of Asterisk as [...]

Deploy a Virtual Call Center in 10 Minutes

Over on the Tropo blog, we’re revisiting our series on building a cloud-based virtual call center using Phono and CouchDB. This new installment has an emphasis on ease of use and quick, painless deployment. We’re providing the option of deploying this solution without an Asterisk instance or even an Asterisk AGI application. A simple Tropo [...]

Newfound Communications Enhances its Carrier-Grade IP Call Recorder with New Release

…customer service. Newfound is the leading source of innovative speech solutions utilizing VoiceXML and VoIP with its MediaMixer (VoiceXML edition), VXML Dialer and IP Call Recorder products. For more information, please visit: www.newfoundcomm.net or call 1-86-NEWFOUND (866 … Originally from TMCnet.com

Newfound Communications Launches Free 48-Port Version of New Call Recorder Solution

…customer service. Newfound is the leading source of innovative speech solutions utilizing VoiceXML and VoIP with its MediaMixer (VoiceXML edition), VXML Dialer and IP Call Recorder products. For more information, visit: www.newfoundcomm.net or call 1-86-NEWFOUND (866-393 … Originally from TMCnet.com

Newfound Communications Announces Reseller Partnership with Merrill & Associates to Deliver Call Recording and Emergency Response Solutions

…Under the terms of the agreement, Merrill & Associates will resell Newfound’s full portfolio of solutions including IP Call Recorder , VXML Dialer and MediaMixer . Through this partnership, Merrill & Associates’ customers will benefit by deploying cost-effective and reliable call recording and … Originally from TMCnet.com

LAST CALL for Prophecy and VoiceObjects training in June (Orlando)

TweetLooking for a VoiceObjects and/or Prophecy training in our US-based Training Center? We have some more seats to offer, first come – first served! Most of the courses are free of charge, see previous post for course dates. ©2011 Voxeo University. All Rights Reserved.. Related posts:Unique back-to-back series of Prophecy and VoiceObjects training classes in [...]

LAST CALL for Prophecy training in August (Orlando and Cologne)

TweetWe still have some space to offer in our Prophecy training classes taking place in Orlando, FL, USA, starting August 16th, and Cologne, Germany, starting August 24th. These are the first classes teaching everything you need to know about our brand new Prophecy 10 GA release! Two classes are available: Voxeo Prophecy Overview – 2 [...]

Tropo Powered Virtual Call Center in 10 Minutes

A few months ago, my colleague Dave Hoff and I blogged about a CouchDB based solution to enable a virtual call center powered by Phono – the jQuery extension that lets you build telephone and instant messaging clients inside a web browser. That series had a fairly heavy emphasis on the use of Asterisk as [...]