If you missed our free webinar last week about “Multi-Channel Customer Care: A Survey of Consumer Preferences” you can now view and listen to the webinar either at this URL: http://www.brighttalk.com/webcasts/8656/play Or through the embedded player here: The list of resources I reference in the webinar can be found at: www.voxeo.com/unifiedselfservice We have several other [...]
Voxeo has been selected as the as the single communications application platform for PM3. They needed a platform that could provide cost-competitive worldwide coverage using XML hosting, deliver proven reliability, conform to undustry standards, and provide exceptional support. PM3 selected Voxeo after evaluating the major platforms in the market. PM3 will now be able to leverage [...]
Several months ago, voice platform company Voxeo announced an exciting addition to its industry leading VoiceXML platform – the ability to repurpose existing VoiceXML applications and turn them into instant messaging (IM) applications and text messaging (SMS) applications. And while I’ve had several opportunities to expound on the importance of this announcement, I have not [...]
