Case Study: In the cloud or on premise… how hybrid IVR helps Harris Computer Systems serve utilities large and small
Mar.08, 2010 in
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A hybrid IVR platform is one that is available as a hosted/cloud-based solution and as an on-premise deployment. Just to be clear, we are not simply talking about two distinct offerings delivered by a single vendor. We mean one platform – offered two ways. Benefits include the ability to migrate between deployment models at any time [...]







