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Entries Tagged ‘Contact’

Sending SMS to your Constant Contact list

One of the nice things about Tropo is that it does a lot of the heavy lifting for you, letting you add amazing features to existing products. One very popular contact manager is Constant Contact. Since your contacts must opt-in to this service, combining this with Tropo provides you a nice way to keep in [...]

LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com

Uralsvyazinform Opens Ural Region’s Largest Contact Center Using Cisco Technology

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. NVision Group, a Cisco Gold Certified Partner in Russia, designed and implemented the powerful, redundant and scalable system that … Originally from TMCnet.com

LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com

Voxeo Partners With Remego to Unlock Contact Centers in Asia-Pacific Region

…is committed to exploit the converged network of data and voice, leveraging on advanced open technologies such as speech technology, VXML, SIP and mobile network to better serve our customers. Remego Consulting is made up of an experienced team of professionals … Originally from TMCnet.com

Uralsvyazinform Opens Ural Region’s Largest Contact Center Using Cisco Technology

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. NVision Group, a Cisco Gold Certified Partner in Russia, designed and implemented the powerful, redundant and scalable system that … Originally from TMCnet.com

Uralsvyazinform Opens Ural Region’s Largest Contact Center Using Cisco Technology

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. NVision Group, a Cisco Gold Certified Partner in Russia, designed and implemented the powerful, redundant and scalable system that … Originally from TMCnet.com

‘Uralsvyazinform opens contact centre with Cisco’

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. A Cisco partner in Russia, NVision Group designed and implemented the system that is integrated with Uralsvyazinform’s data … Originally from TMCnet.com

‘Uralsvyazinform opens contact centre with Cisco’

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. A Cisco partner in Russia, NVision Group designed and implemented the system that is integrated with Uralsvyazinform’s data … Originally from TMCnet.com

LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com