VXML Solutions

News and Comments from Around the Web

Entries Tagged ‘Contact’

LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com

Uralsvyazinform Opens Ural Region’s Largest Contact Center Using Cisco Technology

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. NVision Group, a Cisco Gold Certified Partner in Russia, designed and implemented the powerful, redundant and scalable system that … Originally from TMCnet.com

Voxeo and Telenet Partner to Deliver Contact Center Solutions

Telenet Contact Center Solutions are immediatly available as on-premise or hosted SaaS using Voxeo Prophecy and VoiceObjects platform. Telenet will deliver its solutions on Voxeo´s Prophecy and VoiceObjects Unified Self-Service platforms using Voxeo on-demand hosting, on-premise software or in hybrid combinations of both. These options allow Telenet customers for both unexpectedly high call volumes and [...]

Voxeo Partners With Remego to Unlock Contact Centers in Asia-Pacific Region

…is committed to exploit the converged network of data and voice, leveraging on advanced open technologies such as speech technology, VXML, SIP and mobile network to better serve our customers. Remego Consulting is made up of an experienced team of professionals … Originally from TMCnet.com RSS Service: vxml

LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com RSS Service: vxml

Invomo Ltd: Invomo and Genesys partner to offer fast, easy deployment of industry leading contact centre solutions to SMEs; Agreement reinforces Invomo’s position as a key Genesys telecoms partner in the UK

…UK. The partnership combines a pay-as-you-go, hosted contact centre platform, developed by Invomo utilising its expertise in VXML, and Genesys’ industry-leading software that manages customer interactions over the phone, web and in e-mail. Invomo will tailor … Originally from TMCnet.com RSS Service: vxml