VXML Solutions

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Entries Tagged ‘Convergys’

Convergys integrates Dynamic Decisioning Solution with Intervoice acquisitions

…superior product, Convergys benefits by linking DDS with Intervoice Voice Portal, a highly scalable platform with Voice Extensible Markup Language (VXML) and Call Control Extensible Markup Language (CCXML) browsers, which are compatible with Intervoice’s extensive portfolio of speech self-service …

Originally from TMCnet.com RSS Service: vxml

Convergys Garners TMC Speech Technology Excellence Awards

…in the market serving the needs of clients across financial services, government, transportation, and retail. Convergys SpeechPort currently supports the VXML application for a bank, handling more than 250 million calls annually. SpeechPort is an on-demand platform available either in …

Originally from TMCnet.com RSS Service: vxml

Convergys Garners TMC Speech Technology Excellence Awards

…in the market serving the needs of clients across financial services, government, transportation, and retail. Convergys SpeechPort currently supports the VXML application for a bank, handling more than 250 million calls annually. SpeechPort is an on-demand platform available either in …

Originally from TMCnet.com RSS Service: vxml

Customer Interaction Solutions Magazine Honors Convergys with Two Speech Technology Awards

…of clients across financial services, government, transportation, and retail. An on-demand platform, SpeechPort currently supports the world’s largest VXML application for a leading bank. In doing so, it handles more than 250 million calls annually. This platform is available …

Originally from TMCnet.com RSS Service: vxml

CONVERGYS CORPORATION: Convergys Wins Two Speech Technology Excellence Awards

…serving the needs of clients across financial services, government, transportation, and retail. Convergys SpeechPort currently supports the world’s largest VXML application for a leading bank, handling more than 250 million calls annually. SpeechPort is an on-demand platform available either …

Originally from TMCnet.com RSS Service: vxml

CONVERGYS CORPORATION: Convergys Wins Two Speech Technology Excellence Awards

…serving the needs of clients across financial services, government, transportation, and retail. Convergys SpeechPort currently supports the world’s largest VXML application for a leading bank, handling more than 250 million calls annually. SpeechPort is an on-demand platform available either …

Originally from TMCnet.com RSS Service: vxml

Convergys Wins Two Speech Technology Excellence Awards

…serving the needs of clients across financial services, government, transportation, and retail. Convergys SpeechPort currently supports the world’s largest VXML application for a leading bank, handling more than 250 million calls annually. SpeechPort is an on-demand platform available either …

Originally from TMCnet.com RSS Service: vxml

Convergys Thought Leadership Speaker Series: Speech Technologies Have Enormous Potential to Greatly Improve Automated Self-Service and Agent-Assisted Customer Service. Now What?

…User Interfaces. — Convergys’ Yuschik also moderates a conference session on "Video and Speech," which discusses how to harness video in VXML to quickly create rich voice and video applications, as well as how to author multimodal applications. Convergys Senior Consultant Sunil …

Originally from TMCnet.com RSS Service: vxml