An informed and engaged customer is the best kind of customer. Are you proactively communicating with your customers? Join Ovum, MicroAutomation and Voxeo for our upcoming webinar “Turning Customer Service Inside Out with Proactive Customer Engagement” on Wednesday, May 9th, 2012 at 1 PM Eastern. We will share proven best practices and examples of how [...]
Featuring Voxeo, T-Mobile and Frost & Sullivan Principal Analyst, Joe Outlaw Providing a world-class customer experience is critical to building loyalty, but many companies struggle to do so without eroding profits. Add to the equation a society of mobile, always connected customer and the proliferation of communication channels. The ability to balance great service with [...]
If you’re tired of rummaging in your pockets, cup holders, and under your car seats for change when you have to utilize metered parking, you’re not alone. New Parking was founded with one mission in mind: create the easiest, most error-free cashless way to pay for metered parking. Six years after starting operations in 2006, [...]
Are you looking for an easy, customizable solution to communicate with your customers across voice, text messaging, email and other channels? OneReach uses Voxeo’s carrier-grade platform to unify these communication channels and let you reach customers with meaningful information, in the way they want to be reached – giving small and medium businesses the same [...]
We are excited to feature PalmLing on this week’s Tropo Customer Spotlight! Today I sat down with Ryan Frankel, one of the co-founders of PalmLing, to discuss their new business and learn more about how they are using Tropo and Phono for their human translation services. What is PalmLing? PalmLing is human translation in the [...]
We are excited to feature PalmLing on this week’s Tropo Customer Spotlight! Today I sat down with Ryan Frankel, one of the co-founders of PalmLing, to discuss their new business and learn more about how they are using Tropo and Phono for their human translation services. What is PalmLing? PalmLing is human translation in the [...]
Babelverse founders Mayel de Borniol and Josef Dunne were working out of the Tropo HQ office in San Francisco when they received the call that they had been accepted to compete among 15 other startups in the Le Web 2011 Startup Competition. With over 600 applicants and only two weeks to prepare for the competition in Paris, [...]
We are excited to feature Zapier on this week’s Tropo Customer Spotlight! Today I sat down with Wade Foster, one of the co-founders of Zapier, to discuss their business and learn more about how they are using Tropo for their Instant Messaging services. What is Zapier? Zapier allows you to “zap your apps!” You can [...]
We are excited to feature flockNote on this week’s Tropo Customer Spotlight! Today I sat down with Matthew Warner, the Founder of flockNote, and Jeff Geerling, their CTO, to discuss their business and learn more about how they are using Tropo for their Voice and SMS services. What is flockNote? flockNote is a custom registration [...]
We are excited to feature flockNote on this week’s Tropo Customer Spotlight! Today I sat down with Matthew Warner, the Founder of flockNote, and Jeff Geerling, their CTO, to discuss their business and learn more about how they are using Tropo for their Voice and SMS services. What is flockNote? flockNote is a custom registration [...]
