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Entries Tagged ‘Customer’

Customer Spotlight: PalmLing

We are excited to feature PalmLing on this week’s Tropo Customer Spotlight! Today I sat down with Ryan Frankel, one of the co-founders of PalmLing, to discuss their new business and learn more about how they are using Tropo and Phono for their human translation services. What is PalmLing? PalmLing is human translation in the [...]

Customer Spotlight: PalmLing

We are excited to feature PalmLing on this week’s Tropo Customer Spotlight! Today I sat down with Ryan Frankel, one of the co-founders of PalmLing, to discuss their new business and learn more about how they are using Tropo and Phono for their human translation services. What is PalmLing? PalmLing is human translation in the [...]

Tropo Customer Spotlight: Babelverse

Babelverse founders Mayel de Borniol and Josef Dunne were working out of the Tropo HQ office in San Francisco when they received the call that they had been accepted to compete among 15 other startups in the Le Web 2011 Startup Competition. With over 600 applicants and only two weeks to prepare for the competition in Paris, [...]

Customer Spotlight: Zapier

We are excited to feature Zapier on this week’s Tropo Customer Spotlight! Today I sat down with Wade Foster, one of the co-founders of Zapier, to discuss their business and learn more about how they are using Tropo for their Instant Messaging services. What is Zapier? Zapier allows you to “zap your apps!” You can [...]

Customer Spotlight: flockNote

We are excited to feature flockNote on this week’s Tropo Customer Spotlight! Today I sat down with Matthew Warner, the Founder of flockNote, and Jeff Geerling, their CTO, to discuss their business and learn more about how they are using Tropo for their Voice and SMS services. What is flockNote? flockNote is a custom registration [...]

Customer Spotlight: flockNote

We are excited to feature flockNote on this week’s Tropo Customer Spotlight! Today I sat down with Matthew Warner, the Founder of flockNote, and Jeff Geerling, their CTO, to discuss their business and learn more about how they are using Tropo for their Voice and SMS services. What is flockNote? flockNote is a custom registration [...]

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com

Interactive Softworks Further Enhances Customer Engagement Solutions with Metaphor 3.0

…channel Engagement – Ability to rapidly design and execute customer engagement initiatives, including sophisticated customer portals, that encompass the web, IVR/VXML, SMS, email, instant messaging and social media from directly within a business process workflow; Quick Start – Easy-to-use templates … Originally from TMCnet.com

Customer Spotlight: Speak2Leads

We are proud to feature Speak2Leads on this week’s Tropo Customer Spotlight. I sat down with Sammy James, the Founder and CEO of Speak2Leads, to discuss their business and how they are using Tropo (and Phono). You have probably heard the old proverb, “the early bird catches the worm”. This phrase was first recorded in [...]

Customer Spotlight: Speak2Leads

We are proud to feature Speak2Leads on this week’s Tropo Customer Spotlight. I sat down with Sammy James, the Founder and CEO of Speak2Leads, to discuss their business and how they are using Tropo (and Phono). You have probably heard the old proverb, “the early bird catches the worm”. This phrase was first recorded in [...]