VXML Solutions

If you are attending VoiceCon this week in Orlando, Voxeo’s Dan York will be speaking in 3 sessions at the event:

Securing Communications, 45-minute panel, today at 3:15pm
SIP Fundamentals and Prospects, 3-hour tutorial, Tuesday 2-5pm
Challenges in Achieving the Promise of Presence, 45-minute panel session, Wednesday 3pm

More information is on our VoiceCon event page.
If you are at [...]

At ITEXPO back in January, Eric Linask at TMC interviewed me in what has seemed to become a regular every-six-months routine. In the interview, I discussed:

the Cloud Communications Summit and pushing communications out into “the cloud”
security issues related to cloud communications
what’s next in communications, including multi-channel communications (a part of which we refer to [...]

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At VON 2009 in Miami Beach, FL, Voxeo’s Dan York joined Thomas Howe and Suresh Bhandarkar to discuss the topic of applications and “app stores”. The abstract of the session was: The Apple App Store has proven the value of embracing third-party application developers to bring innovative, sticky and useful applications to subscribers. [...]

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http://blogs.voxeo.com/ett What is “VoiceXML 3″ all about? Why do we need a new version? What will change for VXML developers? What is the status of the VXML 3 specification? To dive into those topics, host Dan York interviewed Dan Burnett, Director of Speech Technologies for Voxeo and also the lead editor of the [...]

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Securing Cloud Telephony Dan York, CISSP, Director of Conversations ? Voxeo As voice and self-service applications move increasingly into the cloud and to IP communications, what do you need to be concerned about with regard to the security of hosted solutions? If you grow to trust the cloud, how can you be sure [...]

Securing Cloud Telephony Dan York, CISSP, Director of Conversations ? Voxeo As voice and self-service applications move increasingly into the cloud and to IP communications, what do you need to be concerned about with regard to the security of hosted solutions? If you grow to trust the cloud, how can you be sure it will [...]

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Optimizing Speech Recognizer Rejection Thresholds Dr. Daniel C Burnett, Director of Speech Technologies ? Voxeo This session will explain ASR (automatic speech recognizer) confidence rejection thresholds: what they are, where they come from, and their criticality to your ASR-enabled IVR. We describe the steps necessary to optimize this important threshold value throughout your [...]

Optimizing Speech Recognizer Rejection Thresholds Dr. Daniel C Burnett, Director of Speech Technologies ? Voxeo This session will explain ASR (automatic speech recognizer) confidence rejection thresholds: what they are, where they come from, and their criticality to your ASR-enabled IVR. We describe the steps necessary to optimize this important threshold value throughout your application, covering [...]

In “The Security Saga of SysAdmin Steve”, Dan York tells the story of a system administrator who inherits a VoIP system and has to cope with a range of security issues caused by the antics of “Juvenile Joe” – and what Steve could do to deal with those issues. The presentation at ClueCon 2009 ran [...]