“Flip the Funnel: How to Use Existing Customers to Gain New Ones,” is the third book from Jospeh Jaffe. In the book, Jaffe challenges the reader to flip everything they know – focusing on customer retention to the point where it becomes the new acquisition. In other words, Jaffe proposes that an intense focus on [...]
“Flip the Funnel: How to Use Existing Customers to Gain New Ones,” is the third book from Jospeh Jaffe. In the book, Jaffe challenges the reader to flip everything they know – focusing on customer retention to the point where it becomes the new acquisition. In other words, Jaffe proposes that an intense focus on [...]
Our next developer jam session is coming soon! Join us for this session, scheduled for Thursday, June 09, 2011. In this session, Dan York, Director of Conversations at Voxeo will explain the basics of wideband audio, discuss the various versions of wideband audio deployed in the industry, explain why it is important in terms of [...]
OTTAWA, ON– Pronexus, now entering its 16th year of operation and the developer of VBVoice, the leading Rapid Application Development (RAD) Toolkit for Interactive Voice Response (IVR) applications, announced today that IVRHost, a software-as-a-service platform, selected VBVoice software toolkit to develop their application “HearMyTweet”. HearMyTweet is a service that allows “Tweeters” to listen to their [...]
