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Case Study: In the cloud or on premise… how hybrid IVR helps Harris Computer Systems serve utilities large and small

A hybrid IVR platform is one that is available as a hosted/cloud-based solution and as an on-premise deployment. Just to be clear, we are not simply talking about two distinct offerings delivered by a single vendor. We mean one platform – offered two ways.   Benefits include the ability to migrate between deployment models at any time [...]

Research and Markets: Bluetooth In-depth: Applications and Strategies explains why Bluetooth’s future is in jeopardy and presents concrete recommendations

…Voice applications represent a substantial opportunity for Bluetooth. Headsets are an obvious application, but speech recognition, text-to-speech, and Vxml will create new opportunities for voice-driven information access. Bluetooth participants should emulate specific aspects of NTT DoCoMo’s successful …

Originally from TMCnet.com

Bluetooth In-depth: Applications and Strategies explains why Bluetooth’s future is in jeopardy and presents concrete recommendations

…Voice applications represent a substantial opportunity for Bluetooth. Headsets are an obvious application, but speech recognition, text-to-speech, and Vxml will create new opportunities for voice-driven information access. Bluetooth participants should emulate specific aspects of NTT DoCoMo’s successful …

Originally from TMCnet.com

Voxeo Speaks #008 – Exploring Apps In The Cloud – ITEXPO West 2009

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Exploring Apps In The Cloud – Today the industry is buzzing about cloud computing and pushing applications out into the network cloud. Google has brought out their AppEngine platform while Amazon offers their EC2 and S3 services and Microsoft and others prepare their own offerings. In this session, attendees will learn about what [...]

Voxeo Speaks #008 – Exploring Apps In The Cloud – ITEXPO West 2009

Exploring Apps In The Cloud – Today the industry is buzzing about cloud computing and pushing applications out into the network cloud. Google has brought out their AppEngine platform while Amazon offers their EC2 and S3 services and Microsoft and others prepare their own offerings. In this session, attendees will learn about what is involved [...]