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Entries Tagged ‘Interaction’

Free Webinar Tomorrow (Nov 30, 2010): Scaling Your Use of Twitter for Customer Interaction

As outlined over on our Jam Session site, tomorrow at 11am US Eastern I will be speaking on the topic of “Serving the Social Customer: Scaling Your Use of Twitter, Facebook and More” In this free webinar I will be exploring the topic of how you can scale your interaction over Twitter. If you are [...]

Customer Interaction Solutions Magazine Honors Convergys with Two Speech Technology Awards

…of clients across financial services, government, transportation, and retail. An on-demand platform, SpeechPort currently supports the world’s largest VXML application for a leading bank. In doing so, it handles more than 250 million calls annually. This platform is available … Originally from TMCnet.com RSS Service: vxml

Interactive Intelligence Selects BladeWare(VXML) CE for Its Interaction Center Platform

…Interactive Intelligence Selects BladeWare(VXML) CE for Its Interaction Center Platform TMCNet: Interactive Intelligence Selects BladeWare(VXML) CE for Its Interaction Center Platform [January 29 … Originally from TMCnet.com RSS Service: vxml