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LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com

LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com

WebRTC Working Group Begins Its Work Today With a Conf Call

TweetIn about 20 minutes at 1pm US Eastern (5pm UTC), the “Web Real-Time Communications Working Group” of the W3C will be holding its first conference call. As announced yesterday, the call will primarily be about introductions, reviewing the working group charter and determining the next steps. If you are able to join today, the info [...]

World IPv6 Day (June 8, 2011) Gets Its Own URL

LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com

LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com RSS Service: vxml

Interactive Intelligence Selects BladeWare(VXML) CE for Its Interaction Center Platform

…Interactive Intelligence Selects BladeWare(VXML) CE for Its Interaction Center Platform TMCNet: Interactive Intelligence Selects BladeWare(VXML) CE for Its Interaction Center Platform [January 29 … Originally from TMCnet.com RSS Service: vxml