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Entries Tagged ‘IVR’

VXI* VoiceXML browser 4.4 Cloud Ready IVR software for Amazon EC2 virtual servers

VXI* VoiceXML browser 4.4 for Asterisk, Cloud-Ready EC2 Telephony Solution. After months,working with the VXI* Cloud Beta Program, we are please to unveil VXI* last packages have been built and tested to run over  EC2 Virtual Servers with a special activation key (production servers).  Now, you can build your own virtual IVR servers for your [...]

Case Study: In the cloud or on premise… how hybrid IVR helps Harris Computer Systems serve utilities large and small

A hybrid IVR platform is one that is available as a hosted/cloud-based solution and as an on-premise deployment. Just to be clear, we are not simply talking about two distinct offerings delivered by a single vendor. We mean one platform – offered two ways.   Benefits include the ability to migrate between deployment models at any time [...]

Six steps to build your VoiceXML based IVR / IVVR

Build your VoiceXML 2.0+ standards-based IVR / IVVR require some common hardware, Asterisk the Open Source Telephony Project as phone operating system and our VXI* software suite. All components are packaged for a quick setup and system maintenance.
More information: http://www.i6net.com/support/how-to/

Originally from i6net

invox : interesting visual tool to develop IVR application

What is Invox ?
Invox is visual tool using which one can create a call flow of voice application ( IVR Application) and implement it without any coding in any language like VXML, VoicePHP or C++! It is an online web based tool which allows user to log in and design his voice [...]

Unit testing in the IVR world

Last summer, for a demo I gave at SpeechTEK, I wrote a prototype dialog-based application framework in Erlang. The framework features a synchronous API to write dialog applications that could be accessed via instant messaging (using either IMified or XMPP) or the phone (through a VoiceXML gateway). What do I mean by synchronous API? Well, [...]

Reportlinker Adds Interactive Voice Response (IVR) Systems – An International Market Report

…Market-Poised for Momentous Growth 16 Innovative Pricing Strategies to Boost Growth 17 IVR Systems – Backbone for Internet Telephony 17 VXML and SALT: Battling it Out 17 United States- The Unconquered Monarch of IVR Market 17 Asia-Pacific – Taking A Clue …

Originally from TMCnet.com RSS Service: vxml

Alcatel Lucent: Independent research firm names Genesys as a Leader in premise-based IVR voice portals report

…evaluation criteria. To be considered for inclusion, vendors needed to have experience delivering enterprise IVR and speech platforms; support for VXML 2.0 and higher speech applications; have solutions available at the time of publishing; and directly offer or have established …

Originally from TMCnet.com RSS Service: vxml

Independent Research Firm Names Genesys as a Leader in Premise-Based IVR Voice Portals Report

…evaluation criteria. To be considered for inclusion, vendors needed to have experience delivering enterprise IVR and speech platforms; support for VXML 2.0 and higher speech applications; have solutions available at the time of publishing; and directly offer or have established …

Originally from TMCnet.com RSS Service: vxml

Focus on the World Interactive Voice Response (IVR) Systems Market

…Momentous Growth II-12 Innovative Pricing Strategies to Boost Growth II-12 IVR Systems – Backbone for Internet Telephony II-12 VXML and SALT: Battling it Out II-12 United States- The Unconquered Monarch of IVR Market II-13 Asia-Pacific – Taking …

Originally from TMCnet.com RSS Service: vxml