Lately, I have been involved in the development of a new reusable VoiceXML dialog module. The module is invoked via a <subdialog> call with a number of parameters, one of which having an impact on the order of the questions asked by the module. Writing automated test scripts for such parameterized applications or modules is [...]
At Nu Echo, we’ve been developing and refining our own VoiceXML application framework for years now. As part of our nth rewrite (and I’ll talk more about that rewrite and why we did it in another post), we decided to experiment with CouchDB. (For those new to CouchDB, it’s a schema-less document-oriented database. A so-called NoSQL [...]
At Nu Echo, we’ve been developing and refining our own VoiceXML application framework for years now. As part of our nth rewrite (and I’ll talk more about that rewrite and why we did it in another post), we decided to experiment with CouchDB. (For those new to CouchDB, it’s a schema-less document-oriented database. A so-called NoSQL [...]
Lately, I have been involved in the development of a new reusable VoiceXML dialog module. The module is invoked via a <subdialog> call with a number of parameters, one of which having an impact on the order of the questions asked by the module. Writing automated test scripts for such parameterized applications or modules is [...]
Mark Headd, a new member of the Voxeo family, published a blog post last week on how to build speech recognition applications with Tropo. Since his post covered things like SRGS grammars and dynamic grammars, I couldn’t resist. I had to enter the fray and show how the dynamic SRGS grammar could be built using [...]
The Voxeo team unveiled Phono just a few weeks ago. Phono is an open-source SDK to embed telephones and instant messaging services in your web pages. With Phono, you can (among other things) add click-to-call buttons to your call center or your applications hosted on one of Voxeo’s platforms (and you will eventually be able [...]
We definitely live in interesting times. After years of pushing hard on VoiceXML (2.0 and 2.1), the industry comes up regularly with new approaches departing significantly from the newly proposed VoiceXML 3.0. And these approaches sometimes come from companies working hard on the VoiceXML standardization effort. For instance, last week Voxeo announced a new interface [...]
Last summer, for a demo I gave at SpeechTEK, I wrote a prototype dialog-based application framework in Erlang. The framework features a synchronous API to write dialog applications that could be accessed via instant messaging (using either IMified or XMPP) or the phone (through a VoiceXML gateway). What do I mean by synchronous API? Well, [...]
