VXML Solutions

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Entries Tagged ‘Nu Echo Blog’

Voice APIs: back to basics

We definitely live in interesting times. After years of pushing hard on VoiceXML (2.0 and 2.1), the industry comes up regularly with new approaches departing significantly from the newly proposed VoiceXML 3.0. And these approaches sometimes come from companies working hard on the VoiceXML standardization effort.
For instance, last week Voxeo announced a new interface to [...]

Unit testing in the IVR world

Last summer, for a demo I gave at SpeechTEK, I wrote a prototype dialog-based application framework in Erlang. The framework features a synchronous API to write dialog applications that could be accessed via instant messaging (using either IMified or XMPP) or the phone (through a VoiceXML gateway). What do I mean by synchronous API? Well, [...]