Continuing the series of questions coming out of our webinar, “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, let’s ask the question: #7 Can the cloud keep up with innovation better that what you can deliver inside your enterprise? Communications technology doesn’t stand still. Is the cloud communication provider you are considering [...]
Continuing the series of questions coming out of our webinar, “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, let’s ask the question: #6 What kind of real-time analytics and linkage to business intelligence solutions are possible? When you are evaluating cloud solutions, it’s not enough just to have a cloud platform run [...]
Continuing the series of questions coming out of our webinar, “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, let’s ask the question: #5 Can you get IP communications (ex. SIP) for rich integration into your infrastructure? This is a key question to ask any cloud communications service – can you interact with [...]
The fourth in the series of questions coming out of our webinar, “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, is simply this: #4 Are you locked in to the cloud provider or can you move to another vendor? What happens if you don’t like the cloud provider any more? Maybe you [...]
Next up in the series of questions coming out of our webinar, “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, let’s ask the question: #3. Is the same software used on your premise and in the cloud? This is perhaps a more subtle question… if you are looking at a cloud versus [...]
Continuing the series of questions coming out of our webinar, “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, let’s ask the question: #2 Can you deploy faster into the cloud? How agile are your internal processes? How fast can you deploy applications within your internal infrastructure? How fast can you make changes [...]
After the great discussion we had in our webinar this week, “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, I thought I would expand on the questions that I included at the end of the webinar. So I’ll start with a series of posts about 7 questions to think about when considering [...]
…evaluation criteria. To be considered for inclusion, vendors needed to have experience delivering enterprise IVR and speech platforms; support for VXML 2.0 and higher speech applications; have solutions available at the time of publishing; and directly offer or have established … Originally from TMCnet.com
A hybrid IVR platform is one that is available as a hosted/cloud-based solution and as an on-premise deployment. Just to be clear, we are not simply talking about two distinct offerings delivered by a single vendor. We mean one platform – offered two ways. Benefits include the ability to migrate between deployment models at any time [...]
…evaluation criteria. To be considered for inclusion, vendors needed to have experience delivering enterprise IVR and speech platforms; support for VXML 2.0 and higher speech applications; have solutions available at the time of publishing; and directly offer or have established … Originally from TMCnet.com RSS Service: vxml
