VXML Solutions

News and Comments from Around the Web

Entries Tagged ‘Proactive’

Upcoming Webinar: Turning Customer Service Inside Out with Proactive Customer Engagement

An informed and engaged customer is the best kind of customer. Are you proactively communicating with your customers? Join Ovum, MicroAutomation and Voxeo for our upcoming webinar “Turning Customer Service Inside Out with Proactive Customer Engagement” on Wednesday, May 9th, 2012 at 1 PM Eastern. We will share proven best practices and examples of how [...]

Nuance Expands Proactive Interactive Solutions Portfolio; Announces Strategic Partnership with MultiVision

…preview, power or predictive dialing that can be easily deployed in a premise-based or hosted environment. Integrating with any VXML-based IVR environment, MediaCenter provides additional capabilities including: — Flexible development environment that eases the process of campaign creation — Sophisticated reporting … Originally from TMCnet.com RSS Service: vxml