On the Speech Technology Blog yesterday, an article popped up entitled “Offbeat Clients Need IVR Too.” The author, Allison Smith, is a well-known IVR voice, and she discussed some of her more interesting IVR voice-over projects. An example: I voiced an entire IVR system for a dog (“If you are one of Scout’s friends from [...]
An informed and engaged customer is the best kind of customer. Are you proactively communicating with your customers? Join Ovum, MicroAutomation and Voxeo for our upcoming webinar “Turning Customer Service Inside Out with Proactive Customer Engagement” on Wednesday, May 9th, 2012 at 1 PM Eastern. We will share proven best practices and examples of how [...]
…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com
…Cisco(R) IP Contact Center and Microsoft(R) Exchange Server and Microsoft(R) Office Communications Server through the proprietary CallTower vXML VoiceCube voice messaging platform. About the Gartner Magic Quadrant The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is … Originally from TMCnet.com
…DLGC), a leading provider of communications technologies that power advanced networks, now enables application developers to seamlessly develop and deploy VXML-based applications through Vicorp’s xMP solution. Through its support of Vicorp’s service creation and execution environment (SCEE), the … Originally from TMCnet.com
Last week we showed you how to create an Anonymous Texting Service using SMSified, Node.js and Nodester; while we know Node.js and Nodester are the new cool, there’s a whole lotta developers out there that love them some Ruby and Heroku, too, and we don’t intend to forget about you. Presenting the same Anonymous Texting Service, written using Ruby, the Ruby [...]
…and Microsoft(R) (Office Communications Server, Lync(TM) Server, Exchange Server and SharePoint), integrating these services through CallTower’s proprietary vXML Voice Cube voice messaging platform. With CallTower, organizations gain the functionality of all available advanced Unified Communications features in a … Originally from TMCnet.com
…Communications Manager) and Microsoft® (Office Communications Server®, Lync™ Server, Exchange® Server and SharePoint®), integrating these services through CallTower’s proprietary vXML Voice Cube voice messaging platform. With CallTower, organizations gain the functionality of all available advanced Unified Communications features in a … Originally from TMCnet.com
MyVocal is a developer of the mobile audio content platform which combines data and voice services in a convergent consumer product and solution for operators, content publishers and VAS providers. Company is headquartered in France with R&D office in China. MyVocal allows immediate listening to any spoken word audio content (podcasts, travel guides, audio-books, user-generated [...]
…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com
