VXML Solutions

TweetThe IETF this week released an important new draft titled “Design Considerations for Session Initiation Protocol (SIP) Overload Control” that is available at: http://tools.ietf.org/html/draft-ietf-soc-overload-design The importance here is that it is a fact of life that SIP-based communication servers can get “overloaded” with messages and not be able to respond to all incoming SIP messages. [...]

TweetThe IETF this week released an important new draft titled “Design Considerations for Session Initiation Protocol (SIP) Overload Control” that is available at: http://tools.ietf.org/html/draft-ietf-soc-overload-design The importance here is that it is a fact of life that SIP-based communication servers can get “overloaded” with messages and not be able to respond to all incoming SIP messages. [...]

TweetIf you’ve been watching our Twitter stream or following our Jam Session site, you probably know that we have a free webinar today (June 9, 2011) in about an hour on the topic of “wideband audio” (also called “HD audio” by some): “How Do You Hear Me Now? The Power of Wideband (HD) Audio” What [...]

Our next developer jam session is coming soon! Join us for this session, scheduled for Thursday, June 09, 2011. In this session, Dan York, Director of Conversations at Voxeo will explain the basics of wideband audio, discuss the various versions of wideband audio deployed in the industry, explain why it is important in terms of [...]

Join our developer jam session on “Social CRM And Building Apps to Monitor Social Channels”, scheduled for April 07, 2011. Two thirds of today’s Internet users actively engage with social networks such as Twitter or Facebook. They use it mainly for personal communication, but often share feedback and thoughts about product or service experiences. Companies need [...]

Two thirds of today’s Internet users actively engage with social networks such as Twitter or Facebook. They use it mainly for personal communication, but often share feedback and thoughts about product or service experiences. Companies need to contribute to this conversation to protect their brands, enhance customer service or provide proactive customer care. They are [...]

In der kommenden Developer Jam Session am 10. März zeigen Ihnen Tobias Göbel und Dan Evans, wie Sie PeriPro IVR-Anwendungen mit dem neuen Voxeo Migration Tool in VoiceObjects konvertieren können.  Wir zeigen Ihnen den gesamten Prozess, ausgehend von einer existierenden PeriPro-Anwendung. Dies beinhaltet die Konvertierung, den Import in VoiceObjects sowie den ersten Anruf in die neue VoiceXML-basierte IVR-Anwendung. [...]

In der kommenden Developer Jam Session am 10. März zeigen Ihnen Tobias Göbel und Dan Evans, wie Sie PeriPro IVR-Anwendungen mit dem neuen Voxeo Migration Tool in VoiceObjects konvertieren können.  Wir zeigen Ihnen den gesamten Prozess, ausgehend von einer existierenden PeriPro-Anwendung. Dies beinhaltet die Konvertierung, den Import in VoiceObjects sowie den ersten Anruf in die neue VoiceXML-basierte IVR-Anwendung. [...]

Many legacy IVR platforms are at or nearing end-of-life.  While PeriProducer was once a powerful and effective IVR platform, customers are now looking to replace it with a next generation service creation, management and reporting environment that will protect their investment with 100% standards compliance and support for multiple customer contact channels – not just [...]

Like the power of VoiceObjects with its multi-channel service capabilities, personalization features, and integrated business reporting & analytics? Fear the overhead of setting up premise equipment to take advantage of this next-generation customer self-service offering? Look no more. Voxeo now offers its flagship service creation, management, and reporting environment as a production-ready On-Demand model as [...]