Pavel Růžička recently shared this SlideShare presentation that may be useful for developers upgrading their media platform to use SIP but who would rather see the old number format instead of the SIP ANI. The necessary steps to parse the SIP URI are as follows: Verify it is in SIP form; Remove the SIP prefix; [...]
DIgium Asterisk World turned out to be a good conference. Attendance was higher than I had anticpated, perhaps 150 people at the keynote and more than that aggregated amongst the different tracks and on the floor. Lot’s of interested parties, including enterprise buyers, vars, and a good showing by the business-oriented parts of the community, [...]
TweetHow will IPv6 impact telecommunications? Out at eComm 2011 two weeks ago I gave a talk titled “How IPv6 Will Kill Telecom – And What We Need To Do About It” and while the video won’t be online for some time, my slides are available. Granted, the particular style of presenting I use means that [...]
TweetHow will IPv6 impact telecommunications? Out at eComm 2011 two weeks ago I gave a talk titled “How IPv6 Will Kill Telecom – And What We Need To Do About It” and while the video won’t be online for some time, my slides are available. Granted, the particular style of presenting I use means that [...]
By way of a posting to our Facebook Page, I learned of a set of slides from Pavel Růžička, a programmer/analyst with T-Mobile Czech Republic on the topic of converting an existing voice app into a multi-channel app using Voxeo VoiceObjects. In his deck, he walks through why you might want to create a multi-channel [...]
If you missed our webinar yesterday on “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, fear not… you can now watch the recording of the webinar and view the slides. Both are available on the web page for the webinar. It was a fun and very interactive session with lots of great [...]
Earlier this week I outlined a webinar I was part of on Thursday about: Do you want to learn how you can use outbound communication to build stronger relationships with your customers? Would you like to hear actual customer use cases of outbound communication? As your customers move into multi-channel communication across voice, SMS, IM [...]
As I mentioned last week, I was part of a webinar panel on Wednesday looking at questions like: Would you like to learn how to use analytics and business intelligence to create a better experience for your customers? As you move into multi-channel communication across voice, SMS, IM and more, would you like to have [...]
Did you miss our Developer Jam Session yesterday, Serving the Social Customer: Scaling Your Support For Twitter, Facebook and More, where I spoke about building applications for social channels such as Twitter? If so, a recording of the webinar and the slides I used are now available from: http://blogs.voxeo.com/jamsessions/2010/11/ Additionally, all the source code for [...]
If you were unable to attend yesterday’s Developer Jam Session, Serving the Social Customer: Scaling Your Support For Twitter, Facebook and More, the slides are now available as either a PDF from the Jam Session page or for direct viewing on SlideShare: Serving the Social Customer: Scaling Your Support For Twitter, Facebook and More View [...]
