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Entries Tagged ‘small’

InterCall Launches Hosted Unified Communications Geared to Small and Medium-sized Businesses

…R) CallManager, Microsoft Office Communications Server, Microsoft(R) Exchange Server and Microsoft(R) Sharepoint Server powered by the proprietary CallTower vXML VoiceCube voice messaging platform. About West Corporation West Corporation is a leading provider of technology-driven, voice-oriented solutions. West … Originally from TMCnet.com

Case Study: In the cloud or on premise… how hybrid IVR helps Harris Computer Systems serve utilities large and small

A hybrid IVR platform is one that is available as a hosted/cloud-based solution and as an on-premise deployment. Just to be clear, we are not simply talking about two distinct offerings delivered by a single vendor. We mean one platform – offered two ways.   Benefits include the ability to migrate between deployment models at any time [...]