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Entries Tagged ‘software’

Voxeo Partner Spotlight: Chrysalis Software

Chrysalis Software integrates sophisticated call center technologies to create inbound and outbound systems that empower customers to interact over voice and data channels – giving businesses the latest advances in hosted and premise IVR solutions, ASR, CTI and call center management and delivering exceptional experiences for customers that are specialized, on-time and on-budget. Recently, we [...]

Avanzada7′s online store offers new VXI* Software Packs for the Iberian Market

I6NET and Avanzada7 are business partners since 2008 providing many value added services and products for Asterisk’s platforms. Avanzada7′s online store is leading VoIP and Open Source Telephony products distribution in Spain, now offers VXI* software to deliver advanced IVR solutions for Asterisk powered by the VoiceXML open standard. The online store is expected to [...]

7 Questions About Cloud Vs Premise: #3 Is the Same Software on Premise and in the Cloud?

Next up in the series of questions coming out of our webinar, “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, let’s ask the question: #3. Is the same software used on your premise and in the cloud? This is perhaps a more subtle question… if you are looking at a cloud versus [...]

Unlocking Government Data with Tropo and Open Source Software

This Christmas, the open government data elves have been busy. They’ve been building useful applications with data sets from municipal governments, open source software and multi-channel communication platforms like Tropo. With all of the data that is being released by municipal governments, there are increasing opportunities to build useful and interesting applications that can help [...]

VXI* VoiceXML browser 4.4 Cloud Ready IVR software for Amazon EC2 virtual servers

VXI* VoiceXML browser 4.4 for Asterisk, Cloud-Ready EC2 Telephony Solution. After months,working with the VXI* Cloud Beta Program, we are please to unveil VXI* last packages have been built and tested to run over  EC2 Virtual Servers with a special activation key (production servers).  Now, you can build your own virtual IVR servers for your [...]

Alcatel-Lucent: Genesys introduces next generation Genesys Voice Platform 8, software to improve the customer experience by integrating self- and assisted service

…supports mature open-standards of voice self-service platform It supports virtually all key open standards and critical applications including VXML, CCXML, SIP, VoIP, IP PBXs, gateways and softswitches, virtual hold technology, video applications, security and voice biometrics, and open compatibility … Originally from TMCnet.com RSS Service: vxml

Genesys Telecommunications Laboratories, Inc.: Genesys introduces next generation Genesys Voice Platform 8, software to improve the customer experience by integrating self- and assisted service

…supports mature open-standards of voice self-service platform It supports virtually all key open standards and critical applications including VXML, CCXML, SIP, VoIP, IP PBXs, gateways and softswitches, virtual hold technology, video applications, security and voice biometrics, and open compatibility … Originally from TMCnet.com RSS Service: vxml

Genesys Introduces Next Generation Genesys Voice Platform 8, Software to Improve the Customer Experience by Integrating Self- and Assisted-Service

…supports mature open-standards of voice self-service platform It supports virtually all key open standards and critical applications including VXML, CCXML, SIP, VoIP, IP PBXs, gateways and softswitches, virtual hold technology, video applications, security and voice biometrics, and open compatibility … Originally from TMCnet.com RSS Service: vxml