VXML Solutions

News and Comments from Around the Web

Entries Tagged ‘Solutions’

Voxeo and Telenet Partner to Deliver Contact Center Solutions

Telenet Contact Center Solutions are immediatly available as on-premise or hosted SaaS using Voxeo Prophecy and VoiceObjects platform.
Telenet will deliver its solutions on Voxeo´s Prophecy and VoiceObjects Unified Self-Service platforms using Voxeo on-demand hosting, on-premise software or in hybrid combinations of both. These options allow Telenet customers for both unexpectedly high call volumes and for [...]

Newfound Communications Receives 2008 Communications Solutions Product of the Year Award

…customer service. Newfound is the leading source of innovative speech solutions utilizing VoiceXML and VoIP with its MediaMixer (VoiceXML edition), VXML Dialer and IP Call Recorder products. For more information, please visit: www.newfoundcomm.net or call 1-86-NEWFOUND (866 …

Originally from TMCnet.com RSS Service: vxml

Customer Interaction Solutions Magazine Honors Convergys with Two Speech Technology Awards

…of clients across financial services, government, transportation, and retail. An on-demand platform, SpeechPort currently supports the world’s largest VXML application for a leading bank. In doing so, it handles more than 250 million calls annually. This platform is available …

Originally from TMCnet.com RSS Service: vxml

Nuance Expands Proactive Interactive Solutions Portfolio; Announces Strategic Partnership with MultiVision

…preview, power or predictive dialing that can be easily deployed in a premise-based or hosted environment. Integrating with any VXML-based IVR environment, MediaCenter provides additional capabilities including: — Flexible development environment that eases the process of campaign creation — Sophisticated reporting …

Originally from TMCnet.com RSS Service: vxml

Invomo Ltd: Invomo and Genesys partner to offer fast, easy deployment of industry leading contact centre solutions to SMEs; Agreement reinforces Invomo’s position as a key Genesys telecoms partner in the UK

…UK. The partnership combines a pay-as-you-go, hosted contact centre platform, developed by Invomo utilising its expertise in VXML, and Genesys’ industry-leading software that manages customer interactions over the phone, web and in e-mail. Invomo will tailor …

Originally from TMCnet.com RSS Service: vxml