Voxeo Speaks #003 – SpeechTEK 2009 – Dan Burnett – Optimizing Speech Recognition Rejection Thresholds
Optimizing Speech Recognizer Rejection Thresholds Dr. Daniel C Burnett, Director of Speech Technologies ? Voxeo This session will explain ASR (automatic speech recognizer) confidence rejection thresholds: what they are, where they come from, and their criticality to your ASR-enabled IVR. We describe the steps necessary to optimize this important threshold value throughout your application, covering [...]
