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Entries Tagged ‘Support’

Changes to Tropo Channel Support

As Tropo evolves, we continue to evaluate our product features and make changes to improve the overall experience of using Tropo. Often, this means we add a feature or improve an existing one. Sometimes, this means removing a feature. Tropo will be deprecating two features at the end of this month. Instant Messaging and Twitter [...]

Changes to Tropo Channel Support

As Tropo evolves, we continue to evaluate our product features and make changes to improve the overall experience of using Tropo. Often, this means we add a feature or improve an existing one. Sometimes, this means removing a feature. Tropo will be deprecating two features at the end of this month. Instant Messaging and Twitter [...]

Nectar Announces Support for Avaya Voice Portal

…New Nectar Software Highlights: Auto-discover an Avaya Voice Portal Cluster Automate mapping of servers to Voice Portal systems Visualize VXML applications that work with Voice Portal and test their availability Tie in knowledge of Avaya Communication Manager to Voice Portal … Originally from TMCnet.com

TelcoBridges and Interact Extend Partnership by Integrating Their Latest Technologies to Support Carrier-Grade Applications

…interpreter set, Version 6.12. The combination of these offerings makes it easier for solutions providers to build carrier-grade VXML-CCXML-based IVR services, and deploy them across thousands of wireless, VoIP jQuery(document).ready(function($) {$(‘#91d27cab6171452f9a7852aa9fb8e2f8′).mousedown(function(){$(‘#91d27cab6171452f9a7852aa9fb8e2f8′).attr(‘href’, “http://www.123linkit.com/api/new_click?cjkey_id=33132&blog_id=407&sid=B407P1512818″);});$(‘#91d27cab6171452f9a7852aa9fb8e2f8′).mouseout(function(){$(‘#91d27cab6171452f9a7852aa9fb8e2f8′).attr(‘href’, “http://www.vxmlsolutions.com/voip”);});}); and TDM call channels simultaneously. Interact’s SPOT … Originally from TMCnet.com

Nectar Announces Support for Avaya Voice Portal

…New Nectar Software Highlights: Auto-discover an Avaya Voice Portal Cluster Automate mapping of servers to Voice Portal systems Visualize VXML applications that work with Voice Portal and test their availability Tie in knowledge of Avaya Communication Manager to Voice Portal … Originally from TMCnet.com

Scaling Your Twitter Support, Part 2: Triggering Alerts on Keywords

If you want to scale your usage of Twitter and do more than just set up a “night service” (discussed in Part 1 and Part 1a), how about we create an app that triggers alerts based on keywords that appear in replies or mentions directed to your account? In our Developer Jam Session webinar last [...]

VXI* adds MRCP support to connect your VoiceXML Speech Recognition Applications over Asterisk

Since latest 5.X releases, all VXI* platforms can add a new Xtras* MRCP Client interface to run any VoiceXML Standard Speech Recognition jQuery(document).ready(function($) {$(‘#cd9c2e0ee0eddb55a2d5313196c4c31b’).mousedown(function(){$(‘#cd9c2e0ee0eddb55a2d5313196c4c31b’).attr(‘href’, “http://www.123linkit.com/api/new_click?cjkey_id=28421&blog_id=407&sid=B407P108964″);});$(‘#cd9c2e0ee0eddb55a2d5313196c4c31b’).mouseout(function(){$(‘#cd9c2e0ee0eddb55a2d5313196c4c31b’).attr(‘href’, “http://www.vxmlsolutions.com/speech recognition”);});}); Application over Asterisk VXI* The VoiceXML Browser for Asterisk includes for free a new Xtras* Extension for UniMRCP project. UniMRCP is the open source cross-platform MRCP project, which [...]

Scaling Your Twitter Support, Part 1a: Tweaking the “Night Service” app a wee bit

If you look closely at the code for nightservice.py that I mentioned yesterday in the post about 5 sample Twitter apps (and also posted the source code to Github), you’ll see that it is slightly different. Here was the original I wrote about back in May: from datetime import * answer() if datetime.now().hour not in [...]

Free Webinar: Nov 30, 2010 – Serving the Social Customer: Scaling Your Support for Twitter, Facebook and more

Speaker: Dan York, Director of Conversations, Voxeo Corporation Abstract: By 2014, Gartner Research estimates that social networking services will replace email as the primary communications vehicle for 20 percent of business users – and for many people this is already the case. As you connect to customers in social channels, a key question is – [...]

How well does your browser support HTML5? Try this test…

Flickr credit: justinsomnia How well do your browsers support the new features of HTML5? By way of the Twitter account html5guy I learned today of this nice little test site: http://www.html5test.com/ Now, the site has been out for quite some time and received an update back in June. The blog post announcing that update received [...]