VXML Solutions

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Entries Tagged ‘Technologies’

SoftSyl Technologies Introduces CallPunch VoiceXML Dialer

…hosted option includes system management, maintenance, and technical support. CallPunch is also available for on-site deployments. SoftSyl’s CallPunch VXML dialer can be used by any industry both independently and as an integrated product with the company’s well-establish … Originally from TMCnet.com

Partner Spotlight: Waterfield Technologies

Waterfield Technologies is a leader in voice, web and mobile solutions for financial services customers and other enterprises worldwide, providing leading-edge self-service solutions and robust database and application integration services that synchronize and optimize the end-to-end customer experience. Some of Waterfield’s clients include GE, Citibank, and CenterPoint Energy. We recently spoke with John Marino, President [...]

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com

TelcoBridges and Interact Extend Partnership by Integrating Their Latest Technologies to Support Carrier-Grade Applications

…interpreter set, Version 6.12. The combination of these offerings makes it easier for solutions providers to build carrier-grade VXML-CCXML-based IVR services, and deploy them across thousands of wireless, VoIP and TDM call channels simultaneously. Interact’s SPOT … Originally from TMCnet.com

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com

TelcoBridges and Interact Extend Partnership by Integrating Their Latest Technologies to Support Carrier-Grade Applications

…interpreter set, Version 6.12. The combination of these offerings makes it easier for solutions providers to build carrier-grade VXML-CCXML-based IVR services, and deploy them across thousands of wireless, VoIP and TDM call channels simultaneously. Interact’s SPOT … Originally from TMCnet.com RSS Service: vxml

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com RSS Service: vxml

PIKA Technologies Selects Commetrex’ V.34 Fax Modems

…Empirix, Logica, and Movius. Commetrex is currently enhancing the BladeWare product family by introducing comprehensive voice capabilities with its BladeWare(VXML) initiative. For more information, visit http://www.commetrex.com/ . About PIKA Technologies PIKA Technologies for over 20 years has been … Originally from TMCnet.com RSS Service: vxml

Convergys Thought Leadership Speaker Series: Speech Technologies Have Enormous Potential to Greatly Improve Automated Self-Service and Agent-Assisted Customer Service. Now What?

…User Interfaces. — Convergys’ Yuschik also moderates a conference session on "Video and Speech," which discusses how to harness video in VXML to quickly create rich voice and video applications, as well as how to author multimodal applications. Convergys Senior Consultant Sunil … Originally from TMCnet.com RSS Service: vxml