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Entries Tagged ‘Technology’

Speech Technology Group joins us at #MWC 2012 Barcelona

We are very proud to announce that Speech Technology Group (STG) will join us at next Mobile World Congress 2012 Barcelona #MWC. STG offers TrueVoice, a core speech technology application suite, at an affordable license model with full support of the VXI* VoiceXML Browser. TrueVoice-TTS – Highly natural TTS voices, which Independent tests have shown [...]

Voice Texting With Tropo Speech & SMS Technology

We all agree that texting while driving is very dangerous, right? Fred Wilson, VC and principal of Union Square Ventures thinks so too. He recently wrote a blog post that starts like this: “As a parent of two young adult drivers and a third soon to hit the road, nothing scares me more than texting [...]

Uralsvyazinform Opens Ural Region’s Largest Contact Center Using Cisco Technology

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. NVision Group, a Cisco Gold Certified Partner in Russia, designed and implemented the powerful, redundant and scalable system that … Originally from TMCnet.com

Uralsvyazinform Opens Ural Region’s Largest Contact Center Using Cisco Technology

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. NVision Group, a Cisco Gold Certified Partner in Russia, designed and implemented the powerful, redundant and scalable system that … Originally from TMCnet.com

Uralsvyazinform Opens Ural Region’s Largest Contact Center Using Cisco Technology

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. NVision Group, a Cisco Gold Certified Partner in Russia, designed and implemented the powerful, redundant and scalable system that … Originally from TMCnet.com

I6NET and IVONA Text-To-Speech Partner To Provide New TTS Technology and Voices For VXI* VoiceXML Browser on Asterisk Platforms

March 18th, 2011, Madrid, Spain and Gdynia, Poland. IVONA Text-to-Speech, global speech technology provider, and I6NET, provider of IP/3G telephony IVR/IVVR solutions for Asterisk, today announced the availability of a new IVONA Text-to-Speech (TTS) connector to the VXI* VoiceXML browser for Asterisk platforms. With VXI*, customers can access IVONA high-quality TTS voices to send and receive [...]

Uralsvyazinform Opens Ural Region’s Largest Contact Center Using Cisco Technology

…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. NVision Group, a Cisco Gold Certified Partner in Russia, designed and implemented the powerful, redundant and scalable system that … Originally from TMCnet.com

I6NET makes Loquendo TTS technology to interoperate with available Asterisk platforms through its VXI* VoiceXML browser connectors

February 24th, 2010, Turin, Italy and Madrid, Spain. Loquendo, global speech technology provider, and I6NET, provider of IP/3G telephony IVR/IVVR solutions for Asterisk, today announced a new updated for their integration of Loquendo Text-to-Speech (TTS) into VXI* VoiceXML browser for Asterisk platforms. With VXI*, customers can connect Loquendo’s high-quality TTS voices to send and receive voice [...]

Call Recording and Speech Analytics over I6NET VXI* VoiceXML browser and Verbio Technology

February 5th 2010, Barcelona, Madrid – Spain. In today’s challenging customer contact centre environment, customer service representatives spend the majority of their time dealing with complex and time-consuming calls. So it is ever more critical that they handle these calls according to corporate guidelines. In addition, contact centres across many sectors are dealing with increased [...]

Convergys Garners TMC Speech Technology Excellence Awards

…in the market serving the needs of clients across financial services, government, transportation, and retail. Convergys SpeechPort currently supports the VXML application for a bank, handling more than 250 million calls annually. SpeechPort is an on-demand platform available either in … Originally from TMCnet.com RSS Service: vxml