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Entries Tagged ‘Telecommunications’

GVP 8 unveiled by Genesys Telecommunications

…business owners to decide where and how to deliver the best service. In addition, the new release features: support for VXML, CCXML, SIP, VoIP, IP PBXs, gateways and softswitches, virtual hold technology, video applications, security and voice biometrics; multi-tenancy for … Originally from TMCnet.com RSS Service: vxml

Genesys Telecommunications Laboratories, Inc.: Genesys introduces next generation Genesys Voice Platform 8, software to improve the customer experience by integrating self- and assisted service

…supports mature open-standards of voice self-service platform It supports virtually all key open standards and critical applications including VXML, CCXML, SIP, VoIP, IP PBXs, gateways and softswitches, virtual hold technology, video applications, security and voice biometrics, and open compatibility … Originally from TMCnet.com RSS Service: vxml