VXML Solutions

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Entries Tagged ‘TMCnet.com’

Newfound Communications Enhances its Carrier-Grade IP Call Recorder with New Release

…customer service. Newfound is the leading source of innovative speech solutions utilizing VoiceXML and VoIP with its MediaMixer (VoiceXML edition), VXML Dialer and IP Call Recorder products. For more information, please visit: www.newfoundcomm.net or call 1-86-NEWFOUND (866 … Originally from TMCnet.com

LiveOps Announces the Availability of Its Spring 09 On-Demand Contact Center Platform

…Enterprise Contact Center Integrations The new LiveOps platform may be integrated into existing legacy contact center infrastructures as well as VXML-based interactive voice response (IVR) environments. "LiveOps’ integrations with key legacy systems will be a key enabler for companies to … Originally from TMCnet.com

Newfound Communications Receives 2008 Communications Solutions Product of the Year Award

…customer service. Newfound is the leading source of innovative speech solutions utilizing VoiceXML and VoIP with its MediaMixer (VoiceXML edition), VXML Dialer and IP Call Recorder products. For more information, please visit: www.newfoundcomm.net or call 1-86-NEWFOUND (866 … Originally from TMCnet.com

Alcatel Lucent: Independent research firm names Genesys as a Leader in premise-based IVR voice portals report

…evaluation criteria. To be considered for inclusion, vendors needed to have experience delivering enterprise IVR and speech platforms; support for VXML 2.0 and higher speech applications; have solutions available at the time of publishing; and directly offer or have established … Originally from TMCnet.com

Contactual and CallTower Join to Provide Hosted Communications, within Customers’ Walls and to Customers

…Cisco® IP Contact Center and Microsoft® Exchange Server and Microsoft® Live Communications Server through the proprietary CallTower vXML VoiceCube voice messaging platform. [ Back To TMCnet.com's Homepage ] description: Contactual and CallTower Join to Provide Hosted Communications, within … Originally from TMCnet.com

Reportlinker Adds Interactive Voice Response (IVR) Systems – An International Market Report

…Market-Poised for Momentous Growth 16 Innovative Pricing Strategies to Boost Growth 17 IVR Systems – Backbone for Internet Telephony 17 VXML and SALT: Battling it Out 17 United States- The Unconquered Monarch of IVR Market 17 Asia-Pacific – Taking A Clue … Originally from TMCnet.com

CallTower Positioned as a Visionary in Leading Industry Analyst Firm’s Magic Quadrant for Unified Communications as a Service

…Cisco(R) IP Contact Center and Microsoft(R) Exchange Server and Microsoft(R) Office Communications Server through the proprietary CallTower vXML VoiceCube voice messaging platform. About the Gartner Magic Quadrant The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is … Originally from TMCnet.com

Bluetooth In-depth: Applications and Strategies explains why Bluetooth’s future is in jeopardy and presents concrete recommendations

…Voice applications represent a substantial opportunity for Bluetooth. Headsets are an obvious application, but speech recognition, text-to-speech, and Vxml will create new opportunities for voice-driven information access. Bluetooth participants should emulate specific aspects of NTT DoCoMo’s successful … Originally from TMCnet.com

Research and Markets: Bluetooth In-depth: Applications and Strategies explains why Bluetooth’s future is in jeopardy and presents concrete recommendations

…Voice applications represent a substantial opportunity for Bluetooth. Headsets are an obvious application, but speech recognition, text-to-speech, and Vxml will create new opportunities for voice-driven information access. Bluetooth participants should emulate specific aspects of NTT DoCoMo’s successful … Originally from TMCnet.com

Newfound Communications Launches New VXML Dialer 3.0 Capable of Supporting Millions of Outbound Calls Per Day

…Newfound Communications Launches New VXML Dialer 3.0 Capable of Supporting Millions of Outbound Calls Per Day TMCNet: Newfound Communications Launches New VXML Dialer 3 … Originally from TMCnet.com