VXML Solutions

News and Comments from Around the Web

Entries Tagged ‘Use’

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com

How Does SIP Use the Offer/Answer Model? A Document Explains…

Tweet One of the interesting aspects of the Session Initiation Protocol (SIP) is that is uses the “offer/answer” model to negotiate how a session is to be established… and to also update that session while it is in progress. A basic example would be the exchange of Session Description Protocol (SDP) information during an initial [...]

Stuck with Nortel PeriPro Apps? Use the VoiceObjects Migration Manager To Give Those Apps New Life

Have you built applications using the Nortel Peri Producer (a.k.a. “PeriPro” and later renamed to the Nortel “Service Creation Environment (SCE)”) tool but are now looking for a way to migrate them to a standards-based platform? Would you like to have a way to use all that work you did in PeriPro with a platform [...]

Shall we use “IPcalypse” or “IPocalypse” for the hype around the IPv4 address exhaustion?

So what shall we call this “big event” that the media is now starting to hype around “the end of IPv4 addresses”? (Cue soundtrack… “It’s the End of the World As We Know It” – pick your artist). Mashable yesterday was pointing to the aptly named “ARPageddon” Twitter account @IPv4countdown who uses the term: IPcalypse [...]

Need an IPv6 Address for Documentation or Examples? Use this range…

Are you creating documentation or examples that use IPv6? Or are you, like me, writing blog posts or other online content related to IPv6? If so, are you wondering what addresses to use so that you don’t conflict with real IPv6 addresses? Or, if you are using your own addresses, so that you don’t expose [...]

Free Webinar: How You Can Use Analytics and BI To Create A Better Customer Experience

Would you like to learn how to use analytics and business intelligence to create a better experience for your customers? As you move into multi-channel communication across voice, SMS, IM and more, would you like to have your analytics work across all those channels? You can learn about all of this and much more on [...]

Build Node.js apps for Tropo that use voice, SMS, IM and Twitter and host them at NodeFu

Have you been itching to try out Node.JS for a real-time communication app? Perhaps a voice application? Or a SMS or IM agent? Or a Twitter-bot? Did you read about our Node.js library for the Tropo Web API released back in October and think “That would be a cool way to learn Node.js!” But have [...]

Use SantaCall.Us to Get Christmas Gift Ideas!

Tropo launched and open-sourced a Ruby-based outbound dialing and transcription service for Christmas called SantaCall.Us!  This service allows you to enter a loved one’s phone number and name from the site to have Santa Claus call them to wish them Merry Christmas. If you include your email address in the form, Santa will proceed to ask them [...]

Use Bespin to edit your Tropo applications!

So part of our job here in Labs it to evaluate new tech, and while looking at some HTML5 editors we ran across Bespin, which is really pretty darn cool!   We quickly realized that you could then use this tool to edit your own hosted Tropo files, simply by adding the Mozilla bookmarklet to your browser!  It’s really [...]