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Entries Tagged ‘Use’

Free Webinar Tomorrow (Nov 30, 2010): Scaling Your Use of Twitter for Customer Interaction

As outlined over on our Jam Session site, tomorrow at 11am US Eastern I will be speaking on the topic of “Serving the Social Customer: Scaling Your Use of Twitter, Facebook and More” In this free webinar I will be exploring the topic of how you can scale your interaction over Twitter. If you are [...]

Use Phono with a CCXML App to Call A Phone Number From Your Web Browser

If you look over at the top of the first sidebar of this blog, you’ll now see a “Call Us!” heading, some text and then a “Call” button. If you press that button, very soon you’ll be connected to our Voxeo Sales Team down in our Orlando office … simply using the microphone and speakers [...]

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com

Video: How To Use Phono to Call VoiceXML Apps From Your Web Browser

Would you like to have a button on your website that lets customer simply call your application?  Or call a phone number or extension? Not the typical “click to call” buttons that pop up a screen and prompt you for your phone number to call you…  but rather a button that actually initiates a call [...]

Research and Markets: Cost Factor Challenging the Use of Automated Speech Technologies in Customer Self-service Applications

…did discover an overall feeling that, while custom developed applications are widely viewed as extremely pricy, the standardization on VoiceXML (VXML) tools has brought costs down over the past 18 months. "Systems integration houses with speech practices and speech-focused consultancies … Originally from TMCnet.com RSS Service: vxml