Tropo includes an “ask” method, which allows you to ask a question and wait for a response. On a voice call, the user is actually on the phone and typically responds quickly; with SMS, they might receive your text with the question but wait to respond until they have the free time. If your ask [...]
In this blog, I will demonstrate how to turn multiple conferences into a chat room interface, including a full option menu . A great perk to this app is the ability to monitor everyone in the room using CouchDB – with CouchDB, you can see how many people are in each room, along with their [...]
Want to add voice calls and IM chat to iPhone, iPad or Android apps? In this quick video, Tim Panton shows how you can use the the brand new Phono Mobile toolkit and the PhoneGap mobile platform to create an iPhone app that connects users together in a conference call. Check it out… and then [...]
…Interaction Manager for Cisco Unified Contact Center Enterprise, the Cisco Unified Customer Voice Portal and the Cisco AS 5350 Voice/VXML Gateway. NVision Group, a Cisco Gold Certified Partner in Russia, designed and implemented the powerful, redundant and scalable system that … Originally from TMCnet.com
As with any for-fun softball/baseball/kickball/handball league, the availability of players can vary widely from week to week. Life has a habit of interfering, especially if you have kids, so ensuring there’s enough players to field a full team can be a difficult process. Such was the case with the Voxeo softball team, but we’re just [...]
We often get a common request to create a “whisper” dialog, where an inbound call is transferred to a second contact, and that contact has the option to decline the call or accept it. While our transfer doesn’t have that level of functionality, there is a relatively straightforward method using a conference to mimic it. [...]
As with any for-fun softball/baseball/kickball/handball league, the availability of players can vary widely from week to week. Life has a habit of interfering, especially if you have kids, so ensuring there’s enough players to field a full team can be a difficult process. Such was the case with the Voxeo softball team, but we’re just [...]
We often get a common request to create a “whisper” dialog, where an inbound call is transferred to a second contact, and that contact has the option to decline the call or accept it. While our transfer doesn’t have that level of functionality, there is a relatively straightforward method using a conference to mimic it. [...]
As with any for-fun softball/baseball/kickball/handball league, the availability of players can vary widely from week to week. Life has a habit of interfering, especially if you have kids, so ensuring there’s enough players to field a full team can be a difficult process. Such was the case with the Voxeo softball team, but we’re just [...]
We often get a common request to create a “whisper” dialog, where an inbound call is transferred to a second contact, and that contact has the option to decline the call or accept it. While our transfer doesn’t have that level of functionality, there is a relatively straightforward method using a conference to mimic it. [...]
