Join our developer jam session on “Social CRM And Building Apps to Monitor Social Channels”, scheduled for April 07, 2011. Two thirds of today’s Internet users actively engage with social networks such as Twitter or Facebook. They use it mainly for personal communication, but often share feedback and thoughts about product or service experiences. Companies need [...]
As I mentioned before, this year the SIP Forum is holding its first ever SIPNOC: The SIP Network Operators Conference event on April 25-27 in Herndon, Virginia, just outside of Washington, DC. The abstract of the event is: SIPNOC is a unique event for service providers jQuery(document).ready(function($) {$(‘#28a9aa060680500e298af594b6192aa3′).mousedown(function(){$(‘#28a9aa060680500e298af594b6192aa3′).attr(‘href’, “http://www.123linkit.com/api/new_click?cjkey_id=32289&blog_id=407&sid=B407P640412″);});$(‘#28a9aa060680500e298af594b6192aa3′).mouseout(function(){$(‘#28a9aa060680500e298af594b6192aa3′).attr(‘href’, “http://www.vxmlsolutions.com/service providers”);});}); and carriers to gather [...]
Want to see a multi-channel application in action? As part of our announcement today about expanded capabilities of VoiceObjects On-Demand, I put together this video that shows a single application running up in Voxeo’s hosted cloud interacting with users via: voice, through a regular phone call instant messaging (IM), through Jabber a web browser, on [...]
Want to see how easy it is to get started with VoiceObjects On-Demand to build apps that interact with people using voice, SMS, IM and mobile web? Check out this video tutorial where I show all of that in a few minutes: To get started yourself, visit: http://www.voxeo.com/vo-ondemand/ You just need VoiceObjects 10 and a [...]
Are you attending the Gartner Customer 360 Summit 2011 this week out in Los Angeles? If so, be sure to stop by our booth where Voxeons John McDaniel, Chris Matthieu and Ken Stephens will be on hand to talk about our services. As we mentioned last week, our focus at this show is all around [...]
There are glass walls everywhere, the lights are burning, the A/C is cooling, and even the WonDoors are working. All that’s left is to finish up all the loose ends and get it all cleaned up. And oh yeah…pass our final inspections! It’s hard to believe, but this week we’re moving! Not to say that [...]
Join Tropo at BarCamp Orlando on Saturday, April 2 2001. BarCamp Orlando is an annual community building event that brings together makers, creatives and developers from different backgrounds to share and learn from each other. There will be people who know Java, .NET, Ruby, Python, PHP, and other technologies coming together with people who know [...]
Aren’t going to be in Prague this week for IETF 80 but still want to participate? Thankfully as per usual the IETF has provided a number of ways to join in remotely, all shown here: http://www.ietf.org/meeting/80/remote-participation.html Streaming audio is available for all the rooms where the formal meetings take place and this time around there [...]
The 80th Meeting of the Internet Engineering Task Force (a.k.a. IETF 80) is happening this week in Prague, Czech Republic, and Dan Burnett, Voxeo’s Director of Speech Technologies, is on the ground there attending sessions on Voxeo’s behalf. If you’d like to meet up with him, you can contact him at dburnett@voxeo.com. Odds are that [...]
As promised in a previous post, this entry will conclude a series we started over on the Phono blog discussing an effort to build a remote call center solution in JavaScript. In the latest post of that series, we used Asterisk (the open source telephony platform) to make a call to a remote agent with [...]
