Beyond Boxes: The Future of the PBX – On September 21, 2009, at the VON 2009 conference in Miami Beach, FL, Voxeo's Dan York, Director of Conversations joined a panel discussion about the future of the PBX. Though the PBX has been the heart of enterprise telephony and arguably the heart of the business itself, [...]
At VON 2009 in Miami Beach, FL, Voxeo's Dan York joined Thomas Howe and Suresh Bhandarkar to discuss the topic of applications and "app stores". The abstract of the session was: The Apple App Store has proven the value of embracing third-party application developers to bring innovative, sticky and useful applications to subscribers. But how [...]
http://blogs.voxeo.com – This session discusses tradeoffs in deploying communications applications behind the firewall, with a hosted partner or through elastic mechanisms such as Amazon?s EC2. Moderated by Thomas Howe, this session was part of the Cloud Communications Summit at ITEXPO East 2010 on January 20, 2010, at the Miami Beach Convention Center in Miami Beach, [...]
"Hey man, can I get a clue?" – In this presentation at ClueCon 2009, Voxeo CTO RJ Auburn first asks attendees why they are really here and then dives into new tools to change the world of communications, including http://www.tropo.com/ For more information about Voxeo, please visit http://blogs.voxeo.com/ and http://www.voxeo.com/ – or follow Voxeo on [...]
At O'Reilly's OSCON 2009 in San Jose, Voxeo's Dan York spoke about using WordPress MU (WPMU) to create a corporate blog portal. Dan discussed how he used WPMU to create blogs.voxeo.com and specifically the tools he used, the lessons he learned and suggestions he would offer to others. NOTE: The video is very dark and [...]
Exploring Apps In The Cloud – Today the industry is buzzing about cloud computing and pushing applications out into the network cloud. Google has brought out their AppEngine platform while Amazon offers their EC2 and S3 services and Microsoft and others prepare their own offerings. In this session, attendees will learn about what is involved [...]
In "The Security Saga of SysAdmin Steve", Dan York tells the story of a system administrator who inherits a VoIP system and has to cope with a range of security issues caused by the antics of "Juvenile Joe" – and what Steve could do to deal with those issues. The presentation at ClueCon 2009 ran [...]
Optimizing Speech Recognizer Rejection Thresholds Dr. Daniel C Burnett, Director of Speech Technologies ? Voxeo This session will explain ASR (automatic speech recognizer) confidence rejection thresholds: what they are, where they come from, and their criticality to your ASR-enabled IVR. We describe the steps necessary to optimize this important threshold value throughout your application, covering [...]
Securing Cloud Telephony Dan York, CISSP, Director of Conversations ? Voxeo As voice and self-service applications move increasingly into the cloud and to IP communications, what do you need to be concerned about with regard to the security of hosted solutions? If you grow to trust the cloud, how can you be sure it will [...]
"Hey man, can I get a clue?" – In this presentation at ClueCon 2009, Voxeo CTO RJ Auburn first asks attendees why they are really here and then dives into new tools to change the world of communications, including http://www.tropo.com/ For more information about Voxeo, please visit http://blogs.voxeo.com/ and http://www.voxeo.com/ – or follow Voxeo on [...]
