VXML Solutions

http://blogs.voxeo.com – This session discusses tradeoffs in deploying communications applications behind the firewall, with a hosted partner or through elastic mechanisms such as Amazon?s EC2. Moderated by Thomas Howe, this session was part of the Cloud Communications Summit at ITEXPO East 2010 on January 20, 2010, at the Miami Beach Convention Center in Miami Beach, [...]

Exploring Apps In The Cloud – Today the industry is buzzing about cloud computing and pushing applications out into the network cloud. Google has brought out their AppEngine platform while Amazon offers their EC2 and S3 services and Microsoft and others prepare their own offerings. In this session, attendees will learn about what is involved [...]

Securing Cloud Telephony Dan York, CISSP, Director of Conversations ? Voxeo As voice and self-service applications move increasingly into the cloud and to IP communications, what do you need to be concerned about with regard to the security of hosted solutions? If you grow to trust the cloud, how can you be sure it will [...]

Optimizing Speech Recognizer Rejection Thresholds Dr. Daniel C Burnett, Director of Speech Technologies ? Voxeo This session will explain ASR (automatic speech recognizer) confidence rejection thresholds: what they are, where they come from, and their criticality to your ASR-enabled IVR. We describe the steps necessary to optimize this important threshold value throughout your application, covering [...]

In “The Security Saga of SysAdmin Steve”, Dan York tells the story of a system administrator who inherits a VoIP system and has to cope with a range of security issues caused by the antics of “Juvenile Joe” – and what Steve could do to deal with those issues. The presentation at ClueCon 2009 ran [...]

“Hey man, can I get a clue?” – In this presentation at ClueCon 2009, Voxeo CTO RJ Auburn first asks attendees why they are really here and then dives into new tools to change the world of communications, including http://www.tropo.com/ For more information about Voxeo, please visit http://blogs.voxeo.com/ and http://www.voxeo.com/ – or follow Voxeo on [...]