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Entries Tagged ‘VXML’

Newfound Communications Rolls Out New VXML Dialer 3.0

…Newfound Communications Rolls Out New VXML Dialer 3.0 TMCNet: Newfound Communications Rolls Out New VXML Dialer 3.0 [March 16, 2010] Newfound Communications Rolls Out …

Originally from TMCnet.com

Newfound Communications Launches New VXML Dialer 3.0 Capable of Supporting Millions of Outbound Calls Per Day

…Newfound Communications Launches New VXML Dialer 3.0 Capable of Supporting Millions of Outbound Calls Per Day TMCNet: Newfound Communications Launches New VXML Dialer 3 …

Originally from TMCnet.com

About VXML/Voice XML and VoicePHP

What is VXML ?
VXML, also known as Voice XML is W3C(World Wide Consortium) standard for specifying voice interaction between human and a computer. So, it essentially is a ‘tool’ or high level level language for scripting an IVR ( Interactive Voice response) application. It can take input from human in the from of DTMF digits, [...]

VXML Exerciser available

Over at Ampersand, we had reason to write a simple VXML script that exercises some of the main areas of VXML. We thought we’d release it under GPL as part of the voiceglue project, in case anyone else in the community finds it of use. The exerciser is a series [...]

Interactive Intelligence Selects BladeWare(VXML) CE for Its Interaction Center Platform

…Interactive Intelligence Selects BladeWare(VXML) CE for Its Interaction Center Platform TMCNet: Interactive Intelligence Selects BladeWare(VXML) CE for Its Interaction Center Platform [January 29 …

Originally from TMCnet.com RSS Service: vxml

Circumventing the standards

Recently I encountered an annoyance with the VXML standard. I was unable to use <if> within a <prompt>. The reason why I wanted to do this was to adjust the prompt based on a variable. The prompt was fairly long with just some variance based on the value of this variable. It was possible to [...]

The VXML, CCXML Great Divide, oops I mean Great Collide

So in a prior post I went through some of the great pains when trying to get CCXML and VXML to play nicely together. Well I have news from a reliable source that this pain is to soon be a thing of the past, at least on the Voxeo platform.Voxeo have taken great strides in [...]

VXML, does it speak many tongues?

According to the VXML 2.0 spec the grammar tag has the attribute xml:lang. The spec describes this attribute as “The language identifier of the grammar”. Does this mean I can have an English document with a Spanish grammar? I’m not sure, but the description is vague! Why else would the xml:lang attribute exist if this [...]

Forget the horse, just give me a king DOM

So here’s the problem. You start a VXML session and set up all the application scope variables you’ll need for the entire length of the application. One of these application variables is an array of colors the recipient likes. On a subsequent document in the application, you need to create a grammar that asks the [...]

The VXML, CCXML Great Divide

Often I ask myself why CCXML and VXML exist. Couldn’t one magnificent XML language support both the advance call control as well as the dialog control language? As anyone knows the dependence of different languages on disparate systems is an open invitation for disaster. Consider the following conditions,
1. CCXML invokes a VXML session, next [...]