An informed and engaged customer is the best kind of customer. Are you proactively communicating with your customers? Join Ovum, MicroAutomation and Voxeo for our upcoming webinar “Turning Customer Service Inside Out with Proactive Customer Engagement” on Wednesday, May 9th, 2012 at 1 PM Eastern. We will share proven best practices and examples of how [...]
Are you interested in improving self-service effectiveness, customer experience and return on investment for contact centers? Join Interactions, Opus Research, Hyatt and TMCNet for this upcoming webinar – “How IVR is Reshaping Revenue Generating Contact Centers” – on April 25th, 2012 at 2pm Eastern, 11am Pacific time. This webinar will discuss ways to improve sales efficiency, [...]
Our last Avanzada7 Webinar’s Presentation in Spanish is now available on Slideshare: Plataformas IVR VoiceXML para Asterisk (Webinar) View more presentations from I6NET Table of contents: Slide 01: Título Slide 02: IVR = Teléfonía + Aplicaciones Slide 03: Nuestra Misión Slide 04: VXI* el Navegador VoiceXML para Asterisk Slide 05: El Equipo de I6NET Slide [...]
Tweet More companies are taking customer service to the cloud — from inbound and outbound IVR to two-way text to mobile web interactions. Is hosting your speech self-service solutions the right choice for your business? How will the solution scale to support additional communication channels? What are the important capabilities to look for in a [...]
TweetDid you miss our Best Practices webinar back in February on “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“? If so, we have a recording available on the webinar page, but now we also have the webinar available up on our YouTube account: Our YouTube account was recently approved for the posting [...]
TweetWant to learn about how IPv6 affects telecommunications? Want to understand how the SIP protocol is impacted by IPv6? If so, join in this free webinar: IPv6 and Telecom Networks Thursday, June 2, 2011 1:00pm US Eastern Registration is free. The webinar is hosted by US Telecom and the description is: The networks that make [...]
If you missed our webinar yesterday on “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, fear not… you can now watch the recording of the webinar and view the slides. Both are available on the web page for the webinar. It was a fun and very interactive session with lots of great [...]
With literally hundreds of thousands of applications deployed across our platforms, we have learned a good bit about what works best. To share more of that knowledge, we are launching a series of “Best Practices” webinars that will look at the business side of applications. What options are available to you? What are the advantages [...]
With all the buzz about the “cloud”, when does it make sense to use a cloud communications service for an application versus deploying the app on your premises? Why all the hype? Is it more than hype? What are the real benefits companies are seeing? Please join us in this one-hour webinar where we will [...]
Are you with a healthcare organization looking to find better ways to communicate with your patients? Would you like to provide a better user experience to keep your patients choosing to come back to you? Would you like to learn what are some of the ways newer tools can help with inbound and outbound communication [...]
