Tweet More companies are taking customer service to the cloud — from inbound and outbound IVR to two-way text to mobile web interactions. Is hosting your speech self-service solutions the right choice for your business? How will the solution scale to support additional communication channels? What are the important capabilities to look for in a [...]
TweetDid you miss our Best Practices webinar back in February on “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“? If so, we have a recording available on the webinar page, but now we also have the webinar available up on our YouTube account: Our YouTube account was recently approved for the posting [...]
TweetWant to learn about how IPv6 affects telecommunications? Want to understand how the SIP protocol is impacted by IPv6? If so, join in this free webinar: IPv6 and Telecom Networks Thursday, June 2, 2011 1:00pm US Eastern Registration is free. The webinar is hosted by US Telecom and the description is: The networks that make [...]
If you missed our webinar yesterday on “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, fear not… you can now watch the recording of the webinar and view the slides. Both are available on the web page for the webinar. It was a fun and very interactive session with lots of great [...]
With literally hundreds of thousands of applications deployed across our platforms, we have learned a good bit about what works best. To share more of that knowledge, we are launching a series of “Best Practices” webinars that will look at the business side of applications. What options are available to you? What are the advantages [...]
With all the buzz about the “cloud”, when does it make sense to use a cloud communications service for an application versus deploying the app on your premises? Why all the hype? Is it more than hype? What are the real benefits companies are seeing? Please join us in this one-hour webinar where we will [...]
Are you with a healthcare organization looking to find better ways to communicate with your patients? Would you like to provide a better user experience to keep your patients choosing to come back to you? Would you like to learn what are some of the ways newer tools can help with inbound and outbound communication [...]
Join us for our first webinar of our new “Best Practices in….” series. In this webinar with the topic Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid, we will cover the following questions: What are the advantages of deploying voice and SMS applications into the cloud? What are the disadvantages? What are the [...]
Do you want to learn how you can use outbound communication to build stronger relationships with your customers? Would you like to hear actual customer use cases of outbound communication? As your customers move into multi-channel communication across voice, SMS, IM and more, would you like how to use all those channels for outbound interaction [...]
Would you like to learn how to use analytics and business intelligence to create a better experience for your customers? As you move into multi-channel communication across voice, SMS, IM and more, would you like to have your analytics work across all those channels? You can learn about all of this and much more on [...]
