VXML Solutions

Would you like to understand what the “RTCWEB/WebRTC” initiative is all about? And how it will enable real-time communications from within web browsers without the use of additional plugins or extensions? (like those in Flash, Quicktime, etc.) A great place to start would be this Internet-Draft at: http://tools.ietf.org/html/draft-ietf-rtcweb-overview As the draft URL indicates, the document [...]

Now a days, very often one gets to hear the term ‘Cloud Telephony’, but what exactly is this ‘Cloud Telephony’ and why is it relevant or important in the field of IVR ? What is Cloud Telephony ? In IVR, point of view, in a single sentence, Hosted IVR or IVR Hosting service where user [...]

Would you like to understand what the “RTCWEB/WebRTC” initiative is all about? And how it will enable real-time communications from within web browsers without the use of additional plugins or extensions? (like those in Flash, Quicktime, etc.) A great place to start would be this Internet-Draft at: http://tools.ietf.org/html/draft-ietf-rtcweb-overview As the draft URL indicates, the document [...]

TweetWhat is the future of voice, video, text and other real-time communications technologies? Where is the innovation happening? What does our communication future look like? That was the topic of a video interview by Chris Pirillo between VoIP industry veteran Jeff Pulver and Voxeo CEO Jonathan Taylor. Conducted using a Google Hangout, Chris described on [...]

TweetHow will IPv6 impact telecommunications? Out at eComm 2011 two weeks ago I gave a talk titled “How IPv6 Will Kill Telecom – And What We Need To Do About It” and while the video won’t be online for some time, my slides are available. Granted, the particular style of presenting I use means that [...]

TweetHow will IPv6 impact telecommunications? Out at eComm 2011 two weeks ago I gave a talk titled “How IPv6 Will Kill Telecom – And What We Need To Do About It” and while the video won’t be online for some time, my slides are available. Granted, the particular style of presenting I use means that [...]

TweetBack in September, I wrote about the creation of the Call Control UUI Service for SIP (CUSS) working group within the IETF. Recently, I had a chance to sit down with Alan Johnston, the lead author of the primary document within the CUSS working group, to talk about what CUSS is all about. I posted [...]

I discovered by way of the tweets from the IPv6Summit.ca folks that the great folks at The Voice Report recently held a free 60-minute webinar on: What Enterprises Need to Know About IPv6 Unfortunately the recording of the webinar is not yet available (although you can sign up to be notified when it is out), [...]

Continuing the series of questions coming out of our webinar, “Best Practices in Deploying Communication Applications: Cloud vs On-Premises vs Hybrid“, let’s ask the question: #6 What kind of real-time analytics and linkage to business intelligence solutions are possible? When you are evaluating cloud solutions, it’s not enough just to have a cloud platform run [...]