voxeologo-2009.jpgWant to join a winning team in Europe? One with an incredible corporate culture and amazing benefits plan?

We are looking for a Sales Engineering professional with significant experience in IVR technology to expand our Sales and Customer Solutions Team in EMEA.

Key Responsibilities:

  • Serve as implementation lead for new customer accounts
  • Own the operational relationship for key customer accounts
  • Resolve complex technical issues working with other Voxeons
  • Troubleshoot customer issues and problems
  • Act as leader to other support staff
  • Provide technical guidance and resolve complex problems for customers
  • Support customer during transition from sales to operations mode
  • Serve as subject matter expert in one or more Voxeo technologies
  • Perform other tasks, roles and responsibilities as required in the Customer Experience Group. This can include Customer and Partner Training, project planning, coaching, and implementation reviews.

Qualifications:

  • Passion for serving customers.
  • Technical education (Master or Bachelor of Science)
  • Minimum 2 years of experience in Sales Engineering
  • Excellent communication and presentation skills (in both written and verbal mediums)
  • Self-motivated individual with a strong desire to learn new technologies
  • Excellent problem solving skills
  • Hands-on experience in IVR technology (including VoiceXML, VoIP and SIP) Strong Telco background and System Integration experience are a must
  • Knowledge in Voxeo products such as Prophecy and VoiceObjects preferred.
  • Fluent in English – additional foreign languages preferred.
  • Great team player
  • Travel and flexibility is required

Benefit from working with an experienced team of communications experts in EMEA while working to revolutionize the way people create communications applications. Read more about Voxeo on our main website, in our blogs or on Twitter and Facebook. Join now while you have the chance to become a “Voxeon”!

Interested? Please contact us by sending your resume to jobsEMEA@voxeo.com.

Originally from Voxeo Blogs